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The next frontier of customer experience
Like many buzzwords in the industry, from cloud to big data, the term “digital” is evolving. Coining something as “digital” has always implied that it’s better or more advanced than the status quo. Remember when we moved from vinyl to compact discs? CDs had logos on them with the words "Compact disc DIGITAL AUDIO." Digital in this sense was the byword for ease of use, reliability and interference free music.
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Outsourcing and the Need for Increased Supply Chain Visibility
By Evan Puzey, Kewill
Despite the fact that the supply chain community continues to discuss the nearshoring trend, outsourcing still reigns supreme – and that’s a problem for organizations that don’t have complete visibility into their supply chain.

