Food Lion, LLC

Salisbury, N.C. -- Delhaize America banner Food Lion has unveiled a new shopping experience for customers in 31 stores in the greater Wilmington, North Carolina, market, and has announced plans to remodel 45 stores in Greenville as part of the grocery’s "Easy, Fresh and Affordable…You Can Count on Food Lion Every Day" strategy.

Brussels, Belgium – Delhaize Group, parent company of U.S. supermarket chains including Food Lion and Hannaford Bros., swung to a net loss of $60.2 million in the second quarter of fiscal 2014, compared to net income of $140.3 million in the same period a year earlier.

Impairment charges in Delhaize’s Serbian business and loss of market share in its home Belgium market contributed to the retailer’s poor profit performance. Revenue rose 0.5% to $7.04 billion, from $7.01 billion. U.S. same-store sales rose 3.3%.

New Hyde Park, N.Y. - Kimco Realty Corp. has acquired a portfolio of 10 shopping centers from its joint venture with SEB Asset Management for $275.8 million, including $193.6 million of mortgage debt. Kimco, which previously held a 15% ownership interest in the properties, paid approximately $69.8 million for the remaining 85% equity interest held by SEB Asset Management, the group’s specialist real estate manager.

Brussels, Belgium - Delhaize Group has appointed Kevin Holt as CEO for Delhaize America. Holt, formerly president of retail operations at Supervalu, will also become a member of the Delhaize Group executive committee and will start effective July 7 and lead the group’s U.S. operations.

Kevin Holt was named CEO of Delhaize America to oversee U.S. operations that account for 60% of Belgium-based retailer’s annual sales of $28 billion.

Waban, Mass. – Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

Retailers with the most improvement over last year's ratings are Apple Store, KFC, and Food Lion. Ace Hardware and Staples saw their Temkin Customer Service Ratings fall by 15 points or more between 2013 and 2014: No retailers placed at the bottom of the rankings.

Real estate is a complex issue no matter what industry you’re in. For retailers, who typically operate on slim margins and are generally the first industry to feel the effects of variations in consumer spending, navigating the tricky waters of real estate can be especially challenging.