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Costco appoints new chairman
Costco Wholesale Club has tapped its longtime director as its new chairman. The company announced the election of Hamilton “Tony” James to the position of chairman. He replaces Jeff Brotman, who co-founded Costco with James Sinegal in 1982. Brotman passed away unexpectedly on Aug. 2. -
L.L.Bean bests Amazon in...
For the third straight year, L.L.Bean has beat out Amazon in a customer service ranking. The outdoor outfitter came out on top in Prosper Insights & Analytics’ annual review of service excellence among retailers, with Amazon a close second. Rounding out the top five; Lands’ End, Fingerhut, and Kohl’s.

