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Costco Wholesale Corp.

  • These retail brands are tops in brand engagement

    Soaring customer expectations are creating an increasingly challenging environment for brands seeking engagement.   That’s according to the 22nd annual Brand Keys Customer Loyalty Engagement Index, which recognizes the brands that receive the highest loyalty and engagement assessments and surpass competitors for "delighting" customers.  

  • Developer seeks re-zoning for Winston-Salem center

    Houston-based developer Levcor Inc. has asked a North Carolina town to rezone an 11-acre parcel to accommodate a shopping center of up to 100,000 sq. ft.   The site resides just south of CBL’s Hanes Mall and a power strip consisting of Home Depot, Lowe’s, Costco, and Sam’s Club in Winston-Salem. Levcor is asking that the property, assembled from multiple lots, be rezoned from residential, single family use to general business special use.  

  • Amazon and Saks tops in customer experience

    Amazon and Saks came out on top in the 12th annual ForeSee Experience Index (FXI), which identified the top brands for retail customer experience this holiday season across three channels: online, store and mobile.   

  • Costco Visa card hits 1 million-member milestone

    Costco Wholesale’s new co-branded Visa payment card is definitely resonating with shoppers.   Since launching its co-branded Citi Visa Anywhere credit card in June, the club retailer reports that 1 million members signed up for the payment card.    “Most of them have it in hand,” Costco’s CFO Richard Galanti said during the company’s earnings call on Dec. 7. “In terms of conversion, usage and new sign up for the card, all [is] good so far.”  

  • Costco’s switch to Visa is paying off

    Costco Wholesale Corp. a better-than-expected quarterly profit, helped partially by lower fees to credit card partner Visa.   Costco, which completed its switch to Visa from American Express during the fourth quarter, said net income rose to $545 million, or $1.24 per share, in the first quarter, ended Nov. 20, from $480 million, or $1.09 per share, in the year-ago period. (The retailer’s profit in the latest quarter included a $51 million gain from a legal settlement.)  

  • Warehouse club giant says online initiatives starting to take off

    Costco Wholesale Corp. has been playing catch up with its competitors in the online space — and its efforts may be starting to bear fruit.      The retailer has been adding more higher-end brands to its online merchandise mix and also improved stock levels for high volume items, Bloomberg reported.   

  • Kronos: Tips for reducing holiday turnover

    The ghost of holidays past hangs over many retail workers, according to a new study of part- and full-time retail employees by Kronos.   Forty-percent of employees in the survey said that their employer did not have enough staff in previous years to account for the amount of shoppers they receive at their store. And 53% are worried about getting burned out during the holiday season.  

  • Shoppers are most loyal to these brands

    Two online brands and an iconic American designer top a list of retail brands that command the most loyalty among consumers.   Amazon, Zappos and Ralph Lauren were the top loyalty leaders in the retail segment in the 20th annual  Brand Keys Loyalty Leaders List.  The ranking, which is 100% consumer-driven, examined 72 categories and 635 brands. Rounding out the top five in retail: Sephora and Trader Joe’s.     

  • Target outranks all other U.S. retailers in solar capacity

    Target Corp. has knocked Walmart off its perennial top spot in an annual ranking of the U.S. companies with the most solar energy capacity.      Target now has 147.5 megawatts (MW) of installed solar capacity, according to the Solar Energy Industries Association’s 2016 Solar Means Business report, which ranks companies based on capacity current through the third quarter of this year.     

  • Westfield plans $1.5 billion project to replace L.A. mall

    Once the mecca of “Valley Girls” lured by white marble interiors and retailers like Saks and I. Magnin, the Promenade Mall in Warner Center north of Los Angeles will be razed and replaced by a $1.5 billion mixed-use development.   Westfield, owner of the 43-year-old, 550,000-sq.-ft. mall, has announced a re-imagination of the site in line with the Los Angeles City Council’s Warner Center 2035 plan to urbanize the area.  
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