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Capgemini

  • Study: Two tech trends ready to disrupt retail

    There is no shortage of emerging technologies with the potential to transform how retailers operate, but some are closer to realizing that potential than others.

    Virtual and augmented reality and Internet of Things (IoT) are most likely to disrupt retail, at least in the short term. That’s according to the first quarter 2016 Retail Innovation Report from the Center for Advancing Retail & Technology (CART).

  • Survey: Which direction is CPG spending heading?

    Consumers are taking stock of their financial health and how it will affect their decisions to make CPG purchases in the coming months.

    According to the new first quarter 2016 IRI Consumer Connect survey, 67% of respondents feel their financial health will improve in the next six months. As a result, CPG spending will generally improve, but shoppers have some specific needs and wants to fulfill.

  • Domino’s lets mobile customers hold the clicks

    Domino’s Pizza has built a reputation for speedy delivery, and now the chain wants to be known for fast mobile ordering.

  • Consumers not rushing to Amazon Dash

    Although Amazon.com recently more than tripled the number of items available via its Amazon Dash buttons and cited some impressive growth statistics, actual use may be relatively low.

    According to daily analysis of a panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence, fewer than 50% of people who had bought a Dash button before Amazon expanded the assortment on March 31 had ever actually made an order using one.

  • Staples puts stores to work with new test

    Staples is looking to connect with a key customer segment and improve the productivity of its selling space with a new pilot program involving shared workspace provider Workbar.

  • Analysis: Consumers not rushing to Amazon Dash

    Although Amazon.com recently more than tripled the number of items available via its Amazon Dash buttons and cited some impressive growth statistics, actual use may be relatively low.

    According to daily analysis of a panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence, fewer than 50% of people who had bought a Dash button before Amazon expanded the assortment on March 31 had ever actually made an order using one.

  • Grocery delivery app taps major chain veteran to develop business

    Starbucks knows a thing or two about developing business across channels, and on-demand, app-based grocery delivery service Shipt is bringing that expertise in-house.

    Birmingham, Alabama-based Shipt has named Joe Manning, former Starbucks director of business and channel development, to lead business development. Shipt is looking to Manning to establish and grow partnerships with grocers and CPG companies as the company expands.

  • What CPG companies need to win online

    As the notion of channel conflict subsides, consumer packaged goods companies who don’t elevate their digital game are playing to lose and a new study from a two industry leaders shows just how much.

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