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American Express

  • NEXT GENERATION OF LOYALTY

    Starwood Retail Partners debuted Oh, So Simple, a first-of-its-kind rewards program that offers consumers a revolutionary way to earn credit for their purchases at stores across an entire mall. The program piloted at four properties in 2015 and will roll out to all 29 Starwood centers this year. The one-step process links an existing Visa, MasterCard, or personal American Express credit or debit card to an Oh, So Simple Rewards account. Members can connect as many of their cards to the account as they wish.

  • Survey: Lots more holiday shopping left—and get ready for a busy Dec. 26

    Going into the final stretch of the holiday season, a majority of Americans are far from finished with their holiday shopping. 

  • AmEx Survey: Lots more holiday shopping left—and get ready for a busy Dec. 26

    Going into the final stretch of the holiday season, a majority of Americans are far from finished with their holiday shopping.

    Seventy-three percent (73%) plan to shop last minute (vs. 79% in 2014), as most wait to find the best deals (44% vs. 46% in 2014), according to the latest American Express Spending & Saving Tracker.

    Other reasons consumers are shopping last minute include trying to save up until they have enough money (22%, on par with 2014) and difficulty finding the time to shop (20% vs. 16% in 2014).

  • Retail design firm to be acquired

    JLL has entered into an agreement to acquire Big Red Rooster, a brand experience and retail design services company based in Columbus, Ohio.

    The acquisition, expected to close in January 2016, will expand JLL’s project management and design services with dedicated brand experience and design experts who can serve a broad mix of retail, food service, grocery and healthcare companies across the United States.

    Big Red Rooster counts Under Armour, FedEx, T-Mobile, American Express and Nationwide Children’s Hospital among its clients.

  • American Express Serve adds Dollar General, Rite Aid as card reload providers

    American Express Serve announced this week that it and Rite Aid and Dollar General had joined forces to allow American Express Serve account holders to add money to their cards at the retailers’ locations around the country. The two companies join CVS/pharmacy, Family Dollar, Family Dollar, Walmart and 7-Eleven as places where customers can do a Free Cash Reload of their cards.

  • American Express adds Dollar General, Rite Aid as card reload providers

    American Express Serve announced this week that it and Rite Aid and Dollar General had joined forces to allow American Express Serve account holders to add money to their cards at the retailers’ locations around the country.

  • JPMorgan Chase exec joins Nordstrom board

    Nordstrom is adding some financial expertise to its board with its latest appointment.

    The Seattle-based retailer has appointed Gordon Smith, CEO of Consumer and Community Banking at JPMorgan Chase, to the company's board of directors. The addition of Smith brings the total number of directors to 15 and the number of independent directors to 12. Nordstrom directors serve one-year terms and the company requires annual elections of all Board members. Smith will join the Compensation and Corporate Governance and Nominating Committees.

  • All gift cards not created equal—especially when it comes to resale

    Popularity and resale value do not always correlate when it comes to gift cards.

    Visa is tops in a ranking of the gift cards expected to be most popular this holiday season.

    Rounding out the top 10: American Express; iTunes; Wal-Mart; Target; Starbucks; Netflix; eBay and Google Play. The ranking is from CardHub, a credit card comparison Web site owned by Evolution Finance.

  • Samsung Pay starts strong in U.S.

    The Samsung Pay mobile payment solution had a good first four weeks in the U.S.

    According to data released by Samsung Electronics, U.S. consumers who have paid with Samsung Pay so far have executed an average of eight transactions each.

  • EMV not a panacea for online fraud

    Here is the bottom line: EMV compliance protects against certain types of fraud but not all types.

    Yes, EMV adoption will drive significant growth in online fraud. But in something that has received far less attention is the fact EMV-compliant technology can also actually help protect retailers against fraudulent e-commerce transactions.

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