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American Eagle improves performance by refining footprint and merchandise
American Eagle Outfitters didn’t exactly soar in the fourth quarter, but its low single-digit same-store sales increase was better than most and benefitted from recent store closures.
Total company sales increased 3% to $1.11 billion and same store sales grew 4% after a flat performance in the fourth quarter the prior year. Earnings per share increased 17% to 42 cents from the 36 cents earned from continuing operations the prior year. The company expects its first quarter same store sales to increase in the mid-single digits.
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Study: Holiday returns performance misses mark
Retailers may find themselves banished to the Island of the Misfit Toys if they do not improve their handling of returned holiday purchases.
According to new data from Kurt Salmon, it took an average of 13.3 days for retailers to credit returns to accounts during the 2015 holiday season. This marked an improvement from the prior year’s 16.8 days, but still far from customers’ expectation of about seven days.

