ERP/CRM

The near-term future for artificial intelligence in retail looks bright.

For years, digital commerce strategies were built around simple assumptions: humans search, humans browse, and humans decide. These assumptions no longer hold true.

The human side of artificial intelligence was on full display at the Shoptalk 2026 conference in Las Vegas.

A youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate.

Newegg Commerce Inc. is giving desktop computer owner more opportunity to exchange used components for credit.

The winter of 2025-26 was a tough one for much of the country, but it didn’t stop retailers from making customers feel seen.

A regional Midwest grocer is leveraging Instacart’s enterprise commerce platform and also enabling in-store pickup of online orders via the Instacart marketplace.

North America’s largest travel center operator is entering a five-year exclusive platform agreement that includes POS and additional functionality.