Amazon pilots audio product summariesAmazon is testing a new shopping feature that should appeal to fans of technology product podcasts. Albertsons targets Rite Aid pharmacy customers, workersAlbertsons Cos. is reaching out to customers and employees of Rite Aid as the pharmacy retailer is winding down operations. Balancing innovation and connection in customer experience with AI Artificial intelligence is fundamentally reshaping how enterprises engage with customers. Customer AI engagement grows, but trust issues remain Consumers are noticing AI-based shopping tools and starting to use them, but that doesn’t mean they are fully comfortable with the technology. Pottery Barn Teen launches personalized service for dorm shoppers The teen furniture and accessories banner of home goods retailer Williams-Sonoma Inc. is streamlining dormitory product shopping. Tilly’s in enterprise-wide RFID deployment A specialty apparel, accessories and footwear retailer will implement cloud-based RFID technology across its retail operations. JD Sports banner AI-equips assortment planning A fashion chain operated by JD Sports is making its assortment planning processes more data-driven, automated and agile. Guitar Center obtains real-time inventory visibility The world’s largest retailer of musical instruments, accessories and lessons is AI-enabling its replenishment capabilities. EXCLUSIVE Q&A: Lowe’s provides AI aid to shoppers and associates Lowe’s Companies Inc. is equipping customers as well as employees with artificial intelligence solutions designed to provide in-depth guidance and information. Pet Supplies Plus unifies supply chain processes A leading retailer of pet food and supplies is integrating disparate supply chain functions on a single platform. First Previous 13 14 15 16 17 Next Last