Retail Technology News: April updateRetailers in April 2026 focused technology efforts in areas including in-store kiosks, AI customer assistants and inventory management. Agentic commerce: the new frontier in retail purchasing decisionsThe retail landscape is shifting rapidly, driven by a quiet but powerful force: AI agents. Academy Sports + Outdoors continues AI pricing optimization A growing sporting goods and outdoor recreation retailer is extending its use of artificial intelligence to aid pricing and markdowns. Little Caesars Pizza AI-enables phone order management The world’s third-largest pizza chain is expanding its efforts to streamline the processing of customer phone orders. Amazon releases four new Agentic AI solutions Amazon is expanding its Amazon Connect next-gen artificial intelligence customer service tool into a set of four solutions. Bed Bath & Beyond names leader to oversee tech transformation Bed Bath & Beyond Inc. is continuing to bolster its leadership as its acquisition and reinvention strategies gain steam. Papa Johns guides customer orders with AI-based ‘digital concierge’ The world’s third-largest pizza delivery company is providing artificial intelligence help to customers placing orders via its app. Ace Hardware provides AI assistance to store employees The world's largest hardware cooperative is equipping store associates with a new artificial intelligence-based tool. Survey: Majority of consumers don't trust AI to make purchases for them Consumers are comfortable using artificial intelligence-powered tools for product discovery, but making the purchase on their behalf is another story. EXCLUSIVE Q&A: Home Depot AI-enables store phone customer service The Home Depot is improving in-store customer experience and associate effectiveness with artificial intelligence voice technology. First Previous 13 14 15 16 17 Next Last
