Customers want to provide real input, not simulated feedbackShoppers express reservations about being digitally replicated by retailers to streamline the process of collecting feedback for personalization. New York & Company optimizes online conversionA digital women’s fashion retailer is leveraging real-time predictive engagement to boost online sales growth. Wakefern Food Corp. AI-enables personalization The nation’s largest retailer-owned cooperative is leveraging artificial intelligence to better target shoppers with individualized offers. Gopuff personalizes digital shopping experience Gopuff is upgrading its desktop and mobile web storefront. Saks' new 'hyper-personalized' homepage drives revenue increase Saks Global has completed the rollout of a personalized homepage on Saks Fifth Avenue's online site and mobile app. EXCLUSIVE Q&A: How Kendra Scott uses AI to personalize gifting, shopping Kendra Scott is humanizing its omnichannel gifting and shopping experience at scale with artificial intelligence. The Who keep saying farewell to their customers – so should you A classic rock band’s penchant for "farewell tours" can serve as promotional inspiration for retailers. How brands fail to meet online personalization goals While most brands recognize the value of online personalization, a new survey reveals many of them are not achieving it. Instacart personalizes online grocery shopping via AI Instacart is leveraging next-generation artificial intelligence to provide shoppers with relevant products and health information. How AI is changing online customer behavior A new survey reveals the impact of artificial intelligence on how consumers shop digitally. First Previous 1 2 3 Next Last