Personalization

A regional East Coast grocer is increasing its digital targeting of shoppers while offering them increased savings opportunities.

Shoppers express reservations about being digitally replicated by retailers to streamline the process of collecting feedback for personalization.

A digital women’s fashion retailer is leveraging real-time predictive engagement to boost online sales growth.

The nation’s largest retailer-owned cooperative is leveraging artificial intelligence to better target shoppers with individualized offers.

Gopuff is upgrading its desktop and mobile web storefront.

Saks Global has completed the rollout of a personalized homepage on Saks Fifth Avenue's online site and mobile app.

Kendra Scott is humanizing its omnichannel gifting and shopping experience at scale with artificial intelligence.

A classic rock band’s penchant for "farewell tours" can serve as promotional inspiration for retailers.

While most brands recognize the value of online personalization, a new survey reveals many of them are not achieving it.

Instacart is leveraging next-generation artificial intelligence to provide shoppers with relevant products and health information.