Winter Holidays

One of the most closely watched holiday forecasts has good news for retailers.   The National Retail Federation said it expects holiday retail sales in November and December to increase between 3.6% and 4% for a total of $678.75 billion to $682 billion. In 2016, up from $655.8 billion last year. The NRF forecast, which excludes automobiles, gasoline and restaurants, would meet or exceed last year’s growth of 3.6% and the five-year average of 3.5%.   

From parking lots and roofs filled with snow to sustained below-freezing temperatures, winter brings with it a long list of facility maintenance concerns for retailers. Here are some tips to ensure facilities are properly vetted for cold weather.

Someone forgot to tell At Home that big-box stores are passé. Or that a retailer needs to sell online to be successful.

Since Lee Bird took the reins as chief executive at the beginning of 2013, the Plano, Texas-based home decor superstore retailer has been on a steep upward trajectory — and it shows no signs of losing momentum anytime soon.

Fake news. Or, at the very least, over-exaggerated news. That’s what I call the reports about the death of retail. Retail sales are up $121.5 billion (through the first seven months of the year) and the holiday forecasts look promising, with Deloitte predicting a healthy 4 to 4.5% increase over last season.

More unauthorized product ads are hijacking the consumer experience — an issue that will cost retailers precious revenue this holiday season.    As unauthorized product ads are injected into consumer browsers — and appear on retailer sites — consumers are distracted from the retailer’s offerings. This disruption – known as online journey hijacking – cuts directly into retailers’ revenue, an issue that could cost companies $2.1 billion this holiday season.

The nation's largest toy retailer wants everyone to take some time out to play.    Toys "R" Us announced that, this fall, it is launching "play labs" at 42 stores where kids (and parents) can play with some of the season's hottest toys. The retailer said that adults can use the lab to test the items on kids' holiday lists to check for age appropriateness before they make a purchase.  

Don’t expect to hear specifics about Kohl’s holiday workforce any time soon.   Unlike other chains, including Target and Macy’s, that have announced their plans to hire thousands of temporary workers during the holiday season, Kohl’s is not discussing the number of seasonal hires its will make, according to CNBC.  

Unfazed by store closures, shoppers plan to get most of their holiday shopping done in-store this year.    Nearly three-quarters of consumers (71%) plan to do the majority of their holiday shopping in physical stores — the same percentage from a similar poll a year ago. Additionally, the vast majority (88%) plan to at least visit stores this holiday season.