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  • J.D. Power survey: Ace Hardware tops in customer satisfaction for sixth consecutive year

    Oak Brook, Ill. -- Ace Hardware ranked highest in customer satisfaction in the J.D. Power and Associates 2012 U.S. Home Improvement Retailer Store Satisfaction Study. Ace has taken the top spot ever since J.D. Powers began researching the home improvement category six years ago.

  • Survey: 32% of retailers use social networks to research job candidates

    Chicago -- Survey results released Thursday by WorkInRetail.com found that about one-third (32%) of retail hiring managers use social networking sites to research job candidates.

    The new survey from WorkInRetail.com – CareerBuilder’s job site for retail professionals, found that of the retail employers who do not research candidates on social media, 16% said their company prohibits the practice. Nine percent report they do not currently use social media to screen, but plan to start.

  • Cold Aisle Syndrome: Refrigerated Cases With Doors Offer Shoppers Comfort and Save Energy Costs

    By Sam Khalilieh, [email protected]

    Study after study has concluded that adding doors to medium temperature coolers (MTC) is a great solution for a variety of issues that plague grocery retailers. Whether looking at energy use, operational costs, product safety, or consumer comfort, there is no down side to adding doors. So why do so many overlook this very basic approach? This question has been puzzling me for a long time.

  • Cabela's profit rises a record 62% in Q1

    Sidney, Neb. -- Cabela’s Inc. reported Thursday that net income for the first quarter rose a record 62% to $28.8 million, from $17.8 million last year.

    Revenue increased 6.3% to $623.5 million, and same-store sales increased 4.2%.

    "This strong performance gives us confidence our growth strategy is working and working well," said Tommy Millner, Cabela's CEO.

  • In case you missed it, both sides of the story

    By now anyone who receives this weekly newsletter has heard or read something about Walmart’s alleged Mexican bribery scandal and cover up.

  • Online audience picked up in March

    With 24 million unique visitors during March, Target.com was ranked 47th on the comScore Media Metrix listing of the top 50 U.S. Web properties for March. That’s an improvement from March 2011 when Target didn’t crack the top 50. The only other conventional retailer in the top 50 was 25th ranked Walmart.com with 39 million unique visitors. It was ranked 33rd last year with 31.7 million unique visitors in March.
     

  • Survey: Mother’s Day spending expected to rise 10%

    New York -- Survey results released Wednesday by Brand Keys revealed that 90% of consumers plan to celebrate Mother’s Day. Total spending is estimated to reach nearly $17.2 billion, according to the annual Brand Keys Mother’s Day survey.

    Celebrants intend to spend an average of $163 this year, up 10% over 2011. Men, following a long-time pattern, intend to spend more than women, reporting an anticipated average spend of $190. Women anticipate spending $136.

  • Survey: Mother’s spending expected to rise in over last year

    Washington, D.C. -- Survey results released Tuesday by the National Retail Federation said that consumers are expected to stretch their dollars a little further this Mother’s Day to make sure mom has the perfect day.

    According to NRF’s 2012 Mother’s Day consumer spending survey conducted by BIGinsight, the average person celebrating the holiday is expected to spend $152.52 on gifts, up from $140.73 last year. Total spending is expected to reach $18.6 billion.


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