Research Topic

New York City -- Retailers nearly across the board reported a strong start to the holiday season as their November sales were enhanced by aggressive discounting that started early in the month. Same-store sales rose 6% in November,  above the estimated growth of 3.6% and the year-ago gain of 0.6%, according to 27 retailers tracked by Thomson Reuters. 

Chain Store Age recently conducted a survey of leading grocery executives to find out how the industry perceives analytics and how they are using analytics models in key operational areas such as forecasting, price optimization, space planning, and customer marketing.

Bensalem, Pa. -- Charming Shoppes reported a smaller loss for its third fiscal quarter on Wednesday, helped by lower operating expenses and competitive promotions that attracted customers. The chain posted a net loss of $18.8 million for the period ended Oct. 30, compared with a loss of $48.4 million, in the prior-year period.

Revenue increased 1% to $463.6 million from $460.2 million, with online sales up 40%. Same-store sales rose 3%.
 

Ann Arbor, Mich. -- Annual analysis released today from ForeSee Results suggests that retailers have reason to be cautiously optimistic about the upcoming holiday season. Customer satisfaction with online retailers on Cyber Monday was the same this year as last, 73.1 on the American Customer Satisfaction Index's 100-point scale. However, satisfaction throughout the 2010 Thanksgiving holiday week and weekend was higher this year than in 2009, which bodes well for retailers hoping to see increasing holiday revenues.

Reston, Va. -- Online spending on Cyber Monday reached $1.028 billion, up 16% versus a year ago, representing the heaviest online spending day in history and the first to surpass the billion-dollar threshold, according to comScore.

New York City - According to the Brand Keys Holiday Survey, released Tuesday, Amazon topped the marketing research consultancy’s list of the top 10 retailers based on customer visits.

Walmart and Apple tied for second, followed by Target, Zappos, Best Buy and Dell, Kohls, Overstock and QVC, Lands End and L.L. Bean, J.C. Penney, and Macy’s.

Mountain View, Calif. - A report released Tuesday by Intuit Inc. found that small business employment continued to show growth in November, although wages were down and hours worked remained flat.

According to Intuit’s Small Business Employment Index, small business employment grew by 0.24% in November, equating to an annual rate of about 3%. This translates to approximately 49,000 new jobs created nationwide. The Index is based on figures from the country’s smallest businesses that use Intuit Online Payroll.