Research Topic

Boulder, Col. -- More consumers are trying new fashion retailers this year compared to last year – and most are buying when they do. H&M is the retailer that consumers reported visiting for the first time most often, followed by Kohl’s, Macy’s, Abercrombie & Fitch and Forever 21.

BOULDER, Col. — H&M is the fashion retailer that consumers reported visiting for the first time most often, followed by Kohl’s, Macy’s, Abercrombie & Fitch and Forever 21.

That’s according to a survey of 4,000 consumers by Market Force Information, a global customer intelligence solutions company, which found that 39% had tried a new retailer in the past three months, an increase from 32% in 2011 and 14% in 2010.  

Waban, Mass. -- Research results released Monday by Temkin revealed that, based on a study of 10,000 U.S consumers, American Express and USAA earned the top spots in the credit card sector.

According to the 2013 Temkin Experience Ratings, HSBC was the lowest rated credit card issuer for the third consecutive year.

"USAA and American Express set the pace for customer experience in credit cards while HSBC is a real black sheep in the industry," said Bruce Temkin, managing partner, Temkin Group.

CHICAGO — The Network of Executive Women has unveiled its "2012 Annual Report," which features the personal stories of 10 network members, who explain how their engagement with NEW changed their companies, careers and lives.

Among those featured are Kim Tisdale, manager of expense payables at Wal-Mart Stores, and Chris Albi, VP merchandising at Kroger.

Additional highlights within the report include:

WARRENDALE, Pa. — Teen apparel retailer Rue21, opened its 900th store on March 21 in the Southern Hills Shopping Center of West Plains, Mo. The 5,000 sq. ft. store is the company's 21st location in that state.

Warrendale, Pa. -- Teen fashion retailer Rue21 opened its 900th store on March 21, in the Southern Hills Shopping Center of West Plains, Missouri. The company also reported that its fourth quarter income increased 16% on strong sales.

BOSTON — PYMNTS.com, a news website serving the payments industry, released its list of winners for the 2013 PYMNTS Innovator Awards. Winners were chosen across sixteen categories by a panel of judges with deep and practical expertise in payments and payments innovation. The top finalists in each category were given an award at the PYMNTS.com Innovator Awards Dinner held this year on March 21 at Annenberg Hall on the Harvard University Campus as part of The Innovation Project. B.J.

New York -- Subway, Google, and Target, took the top three spots in “Social Currency Impact Study 2013” from global consulting firm Vivaldi Partners.