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  • Report: J.C. Penney slashed 43,000 jobs in one year

    New York -- J.C. Penney Co. has 43,000 less workers at the end of its most-recently completed fiscal year (February 2, 2012) than it did a year ago, according to a report filed Wednesday with the Securities and Exchange Commission, the New York Post reported.

    The company finished its fiscal year with 116,000 full-time and part-time employees, down from 159,000 associates a year ago, the report said. 
     

  • "Made in America?" Not Any Time Soon

    Allow me to be the group historian for a minute. Does anyone remember, in 1984, the "Crafted with Pride in the U.S.A." advertising campaign, spearheaded by the late Roger Milliken, and funded by a consortium of fiber, chemical and textile companies? This was supposed to have instilled enough patriotism in the consumer to buy goods made in America at a furious enough rate to keep manufacturing here on our soil.

  • Survey: Importers split as to spring sales growth

    New York -- Importers and manufacturers who sell to America's major retailers are split as to whether they believe they will see growth and / or reductions in sales for the spring season, according to Capital Business Credit, a non-bank lender that services the retail sector.

  • NRF supports bill to encourage foreign travel

    WASHINGTON — The National Retail Federation has released the following statement from NRF President and CEO Matthew Shay in support of the Jobs Originated Through Launching Travel (JOLT) Act:

    “With the average international tourist spending well over $4,000 shopping in our stores, staying at our hotels, and eating at our restaurants, efforts aimed at encouraging more foreign travel is a simple way to spur economic growth and job creation. This is especially true in the retail industry.

  • Importers split on spring sales growth

    NEW YORK — According to Capital Business Credit's quarterly Global Retail Manufacturers and Importers Survey, 50% of importers of retail goods are experiencing an increase in orders this spring as compared to last year, while 50% are experiencing a decrease or no change from the previous year. Of those surveyed who are having a stronger spring, the majority are experiencing growth between three and 10%.

  • Sam's Club, Amazon leaders in customer service

    WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

    According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

  • Deloitte: Consumer spending remains steady in February

    New York — The Deloitte Consumer Spending Index remained steady in February primarily as a decline in initial unemployment claims and a rise in real average hourly earnings offset negative forces.

  • Williams-Sonoma has recipe for earnings success

    SAN FRANCISCO — Williams-Sonoma reported that fourth-quarter EPS grew 15% to $1.34 and that quarterly revenue grew to $1.406 billion versus $1.268 billion in 2011 with comparable brand revenue growth of 4%.

    Fiscal 2012 EPS grew 14% to $2.54. Net revenues for the year grew to $4.043 billion versus $3.721 billion in FY 11 with comparable brand revenue growth of 6.1%.

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