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Research Topic

  • Visa weighs in on record e-commerce activity

    Visa shared select details about spending activity from its credit card holders which confirmed findings from other organizations showing that e-commerce sales set new records during the five-day period from Thanksgiving to Cyber Monday.

    The credit card issuers said e-commerce sales across smart phones, tablets and PCs conducted by U.S. Visa accountholders increased 30% to $7.8 billion. Visa also noted that Cyber Monday ruled the five-day period with spending on Visa cards up 28% to $2.6 billion while Thanksgiving Day saw a 30% jump to nearly $1 billion.

  • Study: Millennial, Boomer shoppers have similarities

    New York -- There are significant similarities between Millennial and Boomer shoppers. A study of Millennial and Boomer purchasing trends conducted by Radius Global Market Research shows that while there are certainly differences, there are also significant similarities between the groups.

  • Family Dollar survey: Shoppers prefer brick-and-mortar for most holiday gifts

    Matthews, N.C. -- Despite the growth in e-commerce, Americans still prefer to make most holiday gift purchases in stores close to home, according to a recent national survey conducted for Family Dollar.

    Seven-in-10 consumers say they describe themselves as in-person shoppers, while only 30% say they would be best characterized as online shoppers. Also, more than half of surveyed consumers say they expect to travel 10 miles or less when looking for the majority of their gifts this season.

  • UPS capitalizes on shorter holiday shopping season

    UPS is trying to capitalize on this year’s shorter holiday shopping season, which is six days fewer than last year’s, by touting the shipping services its UPS Store offers.

    The UPS Store has a network of 4,300 employees at locally owned and operated centers ready to pack and ship everything from fragile glass ornaments to surfboards and golf clubs. The store also offers customers a Pack and Ship Guarantee.

    Consumers who prefer packing their own gifts themselves can obviously still ship them via the UPS Store, but are asked to do the following:

  • Survey: Americans prefer in-store gift purchases

    Matthews, N.C. – Americans prefer to make most gift purchases in stores close to home. Seven-in-10 consumers in a recent survey conducted for Family Dollar say they describe themselves as in-person shoppers, while only 30% say they would be best characterized as online shoppers.

  • ShopperTrak: ‘Black Weekend’ sales look good

     Chicago -- When compared to “Black Weekend” last year, brick-and-mortar retail sales between Thanksgiving and Sunday, Dec. 1 increased 1% as shoppers spent an estimated total of $22.2 billion across the four days. However, retail shopper traffic decreased by 4%, to an estimated 1.8 billion store visits, according to new data from ShopperTrak.

  • Holidays looking happier for JCP

    Same store sales increased 10.1% during November at J.C. Penney, the company announced during an update on its holiday performance.


    In addition to the double digit comp performance, J.C. Penney said its e-commerce sales through jcp.com continued to be strong, running well ahead of last year, consistent with last month's trend.

  • Learning and Helping

    SuperSaturday raises IT awareness and funds for kids in need

    Of the many reasons retail IT professionals attend the annual National Retail Federation (NRF) Convention & Expo each January in New York City, keeping current with all the latest industry topics and trends is surely at the top. Each year, RetailROI independently offers SuperSaturday, a one-day event held the Saturday before the official Sunday kickoff to the NRF Convention.

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