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Research Topic

  • What women want: A landscaping perspective

    Plenty has been written about the importance of infusing experiences into shopping centers. Much has been written about placemaking. But not nearly enough has been written about the role a well-thought-out landscape environment contributes to overall experience and the power of "place." It’s more important to women shoppers than you might imagine.   

  • Deloitte: Online, physical retailers tied for Black Friday weekend wallet share

    As Black Friday quickly approaches, it is anyone’s game on who will garner the most wallet share — clicks or bricks.    More than three-quarters (76%) of Americans plan to shop over the Thanksgiving holiday weekend, and they plan to spend $400 between Thanksgiving and Cyber Monday, a slight uptick from last year's intentions to spend $369.  

  • Survey: Gen Z is a big influencer

    Watch out millennials, there’s a new generational cohort upsetting the retail landscape.   Generation Z has become an increasingly important influencer of consumer spending, according to a new study by HRC Retail Advisory, with new shopping behaviors that focus on both malls and online shopping. (The HRC survey describes Gen Z as individuals born between 1999 and 2006).  

  • Report: Retailers lack formal omnichannel demand planning processes

    While retailers are focused on unified commerce, most retailers’ planning tools are not capable of supporting this digital environment.   This message was revealed in Boston Retail Partners’ “2016 Merchandise Planning Survey,” a report based on responses from more than 500 North American retailers. The report delivers insight into retailers’ planning initiatives, priorities and future trends.   

  • Nielsen: Digital shopping to drive holiday sales in 2016

    As shoppers use more devices to shop their favorite brands, it is not surprising that digital shopping will drive retail holiday sales.   This message was delivered in Nielsen's 2016 holiday trend report, which tapped 1,159 adults aged 18 years and older. As of Nov. 11, online shopping was outpacing in-store visits, with 58% of shoppers already purchasing their holiday gifts online compared to 40% that went to big-box retail stores, and 25% who visited department stores.  

  • Study: More shoppers will go mobile on Cyber Monday

    Consumers are warming up their fingers as they prepare to shop on Cyber Monday.   As more of these shoppers (63%) flock online for Cyber Monday, 54% will use a desktop or laptop. Twenty five percent (25%) of shoppers plan to use a smart phone or tablet, but 21% will use a combination of all of these devices, according to “Black Friday, Cyber Monday and Thanksgiving 2016,” a report from Perk, an engagement platform provider. The study is based on responses from 670 Perk users between Nov. 1-8, 2016.   

  • Kronos: Tips for reducing holiday turnover

    The ghost of holidays past hangs over many retail workers, according to a new study of part- and full-time retail employees by Kronos.   Forty-percent of employees in the survey said that their employer did not have enough staff in previous years to account for the amount of shoppers they receive at their store. And 53% are worried about getting burned out during the holiday season.  

  • The least busy day of the holiday shopping season will be…

    Most experts agree that the busiest day of this year’s holiday shopping season is likely to be Saturday, Dec. 17. But what about shoppers who want to avoid the crowds?   According to RetailNext Inc., Tuesday, Nov. 29 will afford the widest berths in malls and stores.  
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