NRF: Younger consumers show surprising holiday retail trendConsumers under 25 are more likely to engage in a “traditional” shopping activity over Thanksgiving weekend. SAP: Holiday shoppers like mixing channelsA new study from SAP indicates that retailers with strong omnichannel offerings will perform best this holiday season. Shopify: Here is what draws millennial Black Friday shoppers New data from e-commerce platform Shopify reveals three key factors millennial shoppers will look for this Black Friday. ACSI: In ominous sign, customer satisfaction plummets for 4th straight quarter Overall U.S. customer satisfaction is on the decline — and that does not bode well for the economy. Survey: Consumers like fresh food, but retailers lag with tech A new survey indicates consumers are spending more on fresh food, but retailers need to do more to respond. Consumers are ready for m-commerce, but are retailers? A new survey from PayPal indicates retailers are lagging in the crucial area of mobile commerce. Expect ‘roller-coaster’ holiday shopping season, advises NPD Retailers shouldn’t take anything for granted this holiday season. Harrods ignites Christmas controversy Harrods isn’t generating much holiday love this year. Survey: Boomers don’t say ‘OK’ to this grocery service Baby boomers are much less likely than younger consumers to participate in a particular omnichannel grocery activity. Gen Z holiday shoppers opt for stores over online Gen Z is technically savvy, but when it comes to holiday shopping they are more likely to head to the mall than the generation that preceded them. First Previous 232 233 234 235 236 Next Last