Study: Brands fall behind in an important metricDespite all the hype around customer data platforms, most brands are still struggling to create a unified view of customers. Retail sales mixed in OctoberRetail sales rebounded in October, but the gains were fueled mostly by online and grocery. NRF: Younger consumers show surprising holiday retail trend Consumers under 25 are more likely to engage in a “traditional” shopping activity over Thanksgiving weekend. SAP: Holiday shoppers like mixing channels A new study from SAP indicates that retailers with strong omnichannel offerings will perform best this holiday season. Shopify: Here is what draws millennial Black Friday shoppers New data from e-commerce platform Shopify reveals three key factors millennial shoppers will look for this Black Friday. ACSI: In ominous sign, customer satisfaction plummets for 4th straight quarter Overall U.S. customer satisfaction is on the decline — and that does not bode well for the economy. Survey: Consumers like fresh food, but retailers lag with tech A new survey indicates consumers are spending more on fresh food, but retailers need to do more to respond. Consumers are ready for m-commerce, but are retailers? A new survey from PayPal indicates retailers are lagging in the crucial area of mobile commerce. Expect ‘roller-coaster’ holiday shopping season, advises NPD Retailers shouldn’t take anything for granted this holiday season. Harrods ignites Christmas controversy Harrods isn’t generating much holiday love this year. First Previous 228 229 230 231 232 Next Last
