What customer service skills improve retail business growth? Consumer sentiment nosedivesConsumer sentiment in January fell to its lowest level since October 2016, or directly before the presidential election. Study: Music, visuals and scent critical to in-store experience When it comes to choosing in-store shopping over online, a store’s atmosphere is key. The new ‘power shopper’ is... Men are shopping more frequently in-store and online than women according to a new report by First Insight. Kohl’s posts modest holiday gains; raises outlook Kohl’s Corp. was up against a tough competitor with regards to its 2018 holiday sales — itself. Survey: The top U.S. grocery retailers are… Trader Joe’s reigns supreme with consumers for the second year in a row. Survey: In-store shoppers like mobile discounts More than half of consumers use mobile apps in-store, but not necessarily to buy things. Rethinking—and Mastering—Curb Appeal Retailers want to inspire customers to make a sale, and this starts with a seemingly simple first step – getting people in the door. Survey: Retailers employ tech to avoid ‘one and done’ shoppers Return customers are the lifeblood of retail, as demonstrated by a new survey from Ordergroove and Napco Research. Stores were tops for procrastinating, post-holiday shoppers While overall holiday traffic to brick-and-mortar stores was down, last-minute and post-Christmas shoppers boosted seasonal totals. Retail jobs up in December Increasing wages helped companies fill retail positions in December. Challenger Report: Job cuts on the rise Retailers were busy adding jobs in 2018, but they also were cutting positions at the same time. First Previous 227 228 229 230 231 Next Last
