Survey: As e-commerce grows, so do delivery problemsFailed deliveries are a near-universal issue for e-commerce retailers, and customers aren’t happy. Seattle and Salt Lake City thrived in 2020; Las Vegas and New Haven divedOnly 11 metros in the United States equaled or surpassed their average retail sales growth rates from the previous five-year period. Survey: Brands can build consumer trust with product quality A heightened emphasis on e-commerce has made brand trust the top priority of consumers, according to a new survey. How Brands Should Respond in Times of Uncertainty In determining company strategy and marketing tactics during times of economic turmoil, political tension, or social unrest, the most important thing is to know your customer base. Study: Brands flock to Amazon during pandemic The number of brands selling and advertising via Amazon has sharply risen since the outbreak of COVID-19, and other e-marketplaces are also growing. Study: Global cash usage drops as mobile wallets surge The Asia-Pacific region is driving a broader global shift to mobile wallet payments in the midst of the COVID-19 pandemic. Study: Young consumers drive social shopping trend Roughly one-third of U.S. consumers use social media to discover products to buy, but that percentage rises for shoppers under 35. Consumer confidence at three-month high in February Consumer confidence rose in February amid the vaccine push and as Americans grew more optimistic about the economy — and travel. The best U.S. retail loyalty programs are… A mixture of national and regional retail chains take top honors in a new ranking of the top retail loyalty programs across a wide range of verticals. Online sites with biggest Google search growth during COVID-19 were ... Some familiar names and a couple of surprises pop up among the 10 e-commerce sites with the biggest pandemic growth in Google search performance. First Previous 183 184 185 186 187 Next Last