Survey: Personalized service keeps customers happyCustomer service personalization can boost shopper spending and retention. Recovery likely in ‘fits and starts,’ according to NRF chief economistWith some governors lifting stay-at-home orders across the country, economic recovery from the COVID-19 pandemic is likely to come gradually and may vary by location. Discounters see the biggest surge in online grocery shoppers The largest year-over-year percentage-point increases in online grocery shoppers are not occurring at traditional supermarkets. Analysis: Wayfair has failed to turn over a new leaf as net loss continues to rise In starting its new fiscal year, Wayfair’s results make it clear that the company has failed to turn over a new leaf. Wayfair Q1 sales surge but loss widens Wayfair Inc.’s sales grew nearly 20% in its first quarter as Americans spruced up their homes during the COVID-19 outbreak. Survey: Retail shrink rises in 2019; only 6% of losses recovered Retail theft due to shoplifting and dishonest employees remains a serious problem for retailers. Survey: COVID-19 will permanently shift online shopping habits Curbside pickup is one omnichannel shopping service that will remain popular after the COVID-19 pandemic subsides. NPD: Weekly retail spending up 7% Retail spending improved for the fourth straight week, but much uncertainty still remains as consumers buying habits continue to shift amid the COVID-19 pandemic. ShopKick: Consumers trying new retailers more often; spending less on non-essentials Americans’ shopping habits continue to evolve amid the COVID-19 crisis. Study: Younger consumers tend their gardens during pandemic Online purchases of home and garden products among consumers 18-55 are flourishing as COVID-19 restricts their movements. BrandZ: Amazon retains tops spot as most valuable global brand The strong get stronger, especially amid the COVID-19 pandemic. Survey: Amazon sets the bar for e-commerce A new global survey indicates three in four online consumers compare other e-commerce e-retailers to Amazon. First Previous 183 184 185 186 187 Next Last
