U.S. online retail spending passes $1 trillion for first timeA record-breaking fourth quarter helped make 2022 the highest single year ever of digital commerce in the United States. Consumers sentiment strengthens in JanuaryConsumers were more upbeat in January amid declining inflation expectations. Exclusive: Subscription retail shows healthy growth in 2022 Several important subscription retail metrics showed year-over-year improvement during 2022. Here’s what customers don’t like about stores Shoppers are returning to stores, but it doesn’t mean they’re happy with the experience. Retailers are investing in these technologies A new study reveals what types of technology solutions are drawing the interest of retailers. The top thing customers care about when making an online return is… More than six in 10 shoppers all want the same option when returning an online purchase. Valentine’s Day spending to be second highest on record at $25.9 billion Despite inflation, Americans are ready to show the love on Valentine’s Day — and that’s good news for retailers. Study: Total e-commerce fraud in 2023 will exceed $200 billion E-commerce fraud is on the rise, and so are its economic costs to retailers. Analysis: Retail Outlook 2023 After two years of frenetic activity fueled by a post-pandemic recovery, retailers are expected to confront a tougher operating environment in 2023. Customers will spend money with retailers who offer these features... Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience. First Previous 106 107 108 109 110 Next Last