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Consumer Attitudes & Behavior

  • ComScore: Q1 online sales up 12% to $38 billion

    Reston, Va. -- Online U.S. retail spending reached $38.0 billion for the first quarter, up 12% versus year ago, according to comScore. It marked the sixth consecutive quarter of positive year-over-year growth and second consecutive quarter of double-digit growth rates.

  • Census Bureau: Retail sales rise for 10th straight month

    WASHINGTON — U.S. retail sales rose for the 10th consecutive month in April, increasing 0.5% to $389.4 billion, the U.S. Census Bureau reported Thursday.

    The government agency also disclosed retail sales experienced a 7.6% jump above the year-ago period. Across retail sectors, grocery stores during April rose 1.5% to nearly $45.9 million, up from $45.3 million in March, while health and personal care stores, which have experienced positive numbers over the past several months, saw a surprise drop of 0.3% to nearly $22.7 million for the month.

  • Aberdeen report: 50% of retailers use rebate programs

    Lewisville, Texas -- Fifty percent of retailers and almost as many manufacturers (48%) use rebate programs as part of their customer loyalty and promotions mix, according to report by the Aberdeen Group.

    "Our findings revealed a very persuasive business case for rebates," said Chris Cunnane, senior research associate with the Aberdeen Group. "We have a deep expertise in retail and manufacturing research, and this report demonstrates the value of rebate programs for both of these groups."

  • MasterCard Spending Pulse: April’s total retail sales up 8.8% year-over year

    Purchase, N.Y. -- Excluding auto sales, total retail sales in April 2011 grew by 8.8% year-over-year, stronger than March’s growth rate, and substantially higher than the average 7.1% year-to-year growth rate of the previous quarter, according to MasterCard Advisors’ SpendingPulse, a macroeconomic report tracking national retail and service sales.

  • FMI report: Shoppers continue to tighten their belts

    New York City -- Rising fuel costs, higher commodity prices and increasing international market demand for food are pushing food inflation higher and higher, according to the Food Marketing Institute’s U.S. Grocery Shopper Trends report released Tuesday.

  • Build-A-Bear Workshop swings to Q1 loss

    St. Louis -- Build-A-Bear Workshop lost $2.3 million in the first quarter, compared with a profit of $1.7 million in the prior-year period.

    The retailer reported revenue of $96 million for the 13 weeks ended April 2, down 5% from $101.4 million a year earlier. Same-store sales were down 9%.

    The company said the quarter’s results were adversely impacted by the shift of the Easter holiday and associated school vacations, which moved into the second quarter this year.

  • What's in a brand?

    BrandZ has released its list of the most valuable retail brands, and Target came in at number 5 out of 20 companies listed. According to the report, Target earned its spot by expanding its food selection and repositioning itself as a low-price leader and thereby countering the perception of it being a trendier, albeit pricier store than its competitors.

    Out of the 100 global brands (including both retail and non-retail companies), Target came in at number 65.

  • Survey: Growing concern over food and gas prices

    Chicago -- In its most recent consumer sentiment and behavior survey, Technomic, the Chicago-based food industry research firm, found that 84% of consumers believe that grocery prices have risen in the past three months and 62% believe restaurant prices have risen.

    Bob Goldin, executive VP of Technomic, believes that the rapid rise in gas prices, now at record highs, has raised consumer sensitivity to price increases in grocery stores and restaurants.

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