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Consumer Attitudes & Behavior

  • Survey: Bargain hunting part of shopper experience

    Chicago -- A survey released Monday by Mintel Inspire found that bargain-hunting has become a desirable pastime among shoppers.

    According to the latest data, Mintel found that nearly two-thirds (64%) of U.S. moms said they're spending more time looking for sales, discounts and coupons, compared with last year, while 28% of U.K. consumers were classified by Mintel as "bargain hunters" due to their dedication to comparing prices and reading online reviews.

  • NRF launches year-long advocacy campaign

    WASHINGTON — The National Retail Federation has announced a major year-long campaign to help support the retail industry and the jobs it helps create. A centerpiece of the campaign – which will include lobbying, grassroots, advertising, social media, earned media and more – is www.RetailMeansJobs.com, an interactive web site and action center designed to encourage engagement on behalf of the retail community’s agenda.

  • Holiday hiring seen as flat to slightly lower

    New York City -- Holiday retail hiring is expected to be flat or even slightly lower compared with last year, according to Challenger, Gray & Christmas’ annual holiday hiring forecast.

    The outplacement consulting firm said 627,000 seasonal retail jobs were created from October through December in 2010. The total was up 27% from 2009, and nearly double the 26-year low that occurred in 2008.

  • Survey: Publix and Target top in pharmacy customer satisfaction among grocery and mass retailers

    Westlake Village, Calif. -- In a survey released Tuesday by J.D. Power and Associates, which polled customers about their expectations of their pharmacists, Good Neighbor Pharmacy, Health Mart, Kaiser Permanente Pharmacy, Publix and Target rank highest in pharmacy customer satisfaction in their respective segments.

  • Food exclusive adds some secret sauce

    Exclusive arrangements with celebrities can be a good thing, as long as the right celebrity is involved. Target appeared to pick a winner last year when it tied up with Food Network celebrity chef Giada De Laurentiis to launch an exclusive line. Now, Consumer Reports has confirmed that at least one of the key items in the line tastes really good.

  • Study: E-reader use continues to grow

    NEW YORK — One-in-six Americans (15%) uses an e-reader device, a new study from Harris Interactive found. This is up from less than 1-in-10 (8%) last year. 

  • Bargain hunting welcomed part of shopper experience, survey finds

    CHICAGO — Searching for the best bargains has become pastime among shoppers, according to research conducted by Mintel Inspire.

    According to the latest data, Mintel found that nearly two-thirds (64%) of U.S. moms said they're spending more time looking for sales, discounts and coupons, compared with last year; while 28% of U.K. consumers were classified by Mintel as "bargain hunters" due to their dedication to comparing prices and reading online reviews.

  • ICSC calls for 3% gain in holiday sales, down from 4.1% in 2010

    New York City -- The International Council of Shopping Centers said it expects holiday sales to increase 3% this year, which is below the 4.1% gain in 2010.

    Holiday sales are expected to reach $250.2 billion, the highest since the 2007 peak, when spending totaled $251.7 billion, according to the group, whose forecast is among the first to come out for the holiday 2011 shopping season.

    The ICSC predicted that holiday same-store sales will rise 3.5%, slightly lower than the 3.8% pace in 2010.

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