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Consumer Attitudes & Behavior

  • U.S. households to spend $497 on holiday gifts

    New York City -- The Conference Board reported Wednesday that U.S. households are expected to spend an average of $497 on gifts this holiday season. Just 7% of consumers said they plan to spend more on holiday gifts this year, while approximately 40% plan on spending less than last year.

  • Cyber Monday the new Black Friday

    LOS ANGELES — Retailers would be wise to focus more of their efforts on Cyber Monday this year, at least according to new research from IBISWorld, which found that Cyber Monday sales are expected to increase 12.4%. The firm expects Black Friday sales will only see marginal growth as consumers continue to move away from brick-and-mortar shopping. 

  • Retail cargo traffic declines

    WASHINGTON — A report released Tuesday by the National Retail Federation and Hackett Associates said that import cargo volume at the nation’s major retail container ports has started to decline for the fall, and November is forecast at 1.9% below the same month last year.

    The decrease is attributed to the fact that most retailers already have their holiday season merchandise either on their shelves or en route to their stores. 

  • October offers mixed bag for apparel retailers

    The low single-digit apparel-and-accessories comps increase Target reported in October put the company squarely in the middle of the pack with department store and specialty apparel competitors.

  • Conversocial tallies consumer complaint social media scorecard for U.S. retailers

    NEW YORK — The ways in which the largest U.S. retail brands address the needs of their customers on Facebook and Twitter were unveiled last week in a white paper — Safeway and Sears topped charts; Costco, Kmart, Kroger and Walmart were found wanting, according to Conversocial, a software company that develops social media tools.

  • Survey names Kohl's as "nation's favorite retailer"

    BOULDER, Colo.— Kohl’s is the nation’s favorite fashion retail chain, according to an annual consumer survey conducted by Market Force Information, a worldwide leader in customer intelligence solutions. This is the third year in a row that Kohl’s has earned the top spot. Nordstrom ranked as consumers’ second favorite, followed by Macy’s, Dillard’s and JCPenney. Rounding out the top ten were Coldwater Creek (6), Ann Taylor Loft (7), T.J. Maxx (8), Old Navy (9) and Marshalls (10).

  • See if the recession is over at 12:01 a.m., Dec.1

    Economists may be feeling good after a government report that showed third-quarter GDP grew at 2.5%, but try telling millions of Americans who shop at Walmart stores at 12:01 a.m. on the first of the month that the nation is no longer in a recession.

  • Costco and Target report solid increases, but fall short of Street

    New York City -- Costco Wholesale Corp. reported a 9% increase in same-store sales in October, helped by strong performances in the United States and abroad, just short of the 9.2% increase predicted by analysts.

    Costco’s same-store U.S. sales rose 9% and were up 8% overseas. Taking out inflation in gas prices and a slightly negative impact from foreign currencies, the metric increased 6% in the United State and 9% internationally.

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