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Consumer Attitudes & Behavior

  • Report: Consumer confidence unexpectedly up in October

    New York City -- A report released Friday by Thomson Reuters and the University of Michigan found that consumer confidence in the United States rose unexpectedly in October, a signal that an economic recovery process may still be intact.

    The Thomson Reuters/University of Michigan final index of consumer sentiment climbed to 60.9 from 59.4 in September, beating Bloomberg News economists’ projections of a drop to 58.

    The preliminary reading for the month was 57.5.

  • Toy imports dip 9% in U.S. despite approaching holidays

    Newark, N.J. -- A report released Friday by the Journal of Commerce/PIERS showed that U.S. toy imports dropped 9% year-over-year in September, as the country's retailers apparently chose caution heading into the 2011 holiday season.

    The drop in container volume, most of it from China, was the eighth straight for toys coming into the United States and a strong sign that the nation's stores are concerned with figures showing waning consumer confidence and opting to keep inventories lean rather than face deep-discount sales.

  • Customer Growth Partners: Holiday sales to rise 6.5%, to $554 billion

    New Canaan, Conn. -- Value-focused but financially healthier American consumers will propel 2011 holiday sales to a record $554 billion, according to retail consultancy Customer Growth Partners’ 10th annual holiday forecast. The forecast, which is significantly more upbeat than other holiday surveys, predicts total retail sales growth of 6.5% for the November-December period over last year, the most rapid growth since 6.9% in 2004 — and over twice consensus forecasts called for lackluster growth of only 2.5%-3%.

  • Price leadership not so steady

    Citigroup found that toy prices at both Walmart and Target fell by 4% and that the price gap between the two retailers on toys has narrowed since its first survey.

    According to Ciitgroup, retail prices of a basket of “hot” toys for holiday 2011 are now 30 bps cheaper at Walmart than at Target, compared with 50 bps cheaper at Walmart in its previous survey. However, taking into account Target’s 5% rewards discount, the basket of toys became 470 bps more expensive at Walmart, compared with 450 bps more expensive in the previous survey.

  • Mobile survey: 37% of retailers now have a mobile site

    Chicago -- The third annual Mobile Audit, released Thursday by e-commerce and digital marketing company Acquity Group, found that mobile adoption is on the rise. In fact, the percentage of retailers with a mobile site reached 37% in 2011, up from 12% in 2010 and only 4% in 2009 – a 210% increase over the past year alone.

  • Deloitte survey: Consumers still spending on holidays despite economic concern

    New York City -- Despite  concerns about the economy and rising household expenses, nearly three out of five (59%) of consumers will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends. While this is a slight decline from 2010, it represents an eight percentage point increase from 2009.

  • Moody’s: Industry real operating income to be flat or rise only 1% in 2011

    New York City -- The U.S. retail industry will perform in line with sluggish U.S. GDP growth through 2012 as persistent unemployment, stock market volatility and economic gloom weigh on consumer confidence and spending, according to a new report by Moody's Investors Service.
     

  • Deloitte: Consumers still spending on holidays despite economic concern

    NEW YORK — Despite concerns about the economy and rising household expenses, nearly 3-out-of-5 consumers (59%) will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends. While this is a slight decline from 2010, it represents an eight percentage point increase from 2009.

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