Consumer Attitudes & Behavior

Chelmsford, Mass. -- Kronos announced the December release of the Kronos Retail Labor Index, analyzing the relationship between the demand and supply sides of the labor market within the U.S. retail sector.

The December report, which includes data for November 2010, showed that the Index increased significantly to 3.8%, a 28% increase over last month’s figure of 3.0%.  (A level of 3.0% means that for every 100 applications received, three hirings occurred.)

New York City -- A survey released Friday by America’s Research Group found that after the Thanksgiving shopping weekend, just 17% of shoppers were paying with credit, representing about half of last year’s level and the lowest rate in the 27 years that the firm has conducted the survey.

“The consumer really feels a lot of pressure from previous debts, and they just aren’t going to dig themselves into that kind of hole,” said Britt Beemer, CEO, of America’s Research Group.

New York City -- After five consecutive months of year-over-year declines, overall average tickets grew 0.4% in November, after declining 1.7% in October, according to  First Data. The company’s SpendTrend analysis for November 2010 includes same-store consumer spending via credit, signature debit, PIN debit and EBT cards at U.S. merchant locations, which are compared with November 2009.

NEW YORK Switching to private-label brands could help consumers save one-third of their typical spend on products, a new study conducted by the Private Label Manufacturers of America found.

Chicago -- Year-over-year GAFO retail sales increased a slight 2.3% or the week ending Dec. 4, according to ShopperTrak’s National Retail Sales Estimate (NRSE), while the company’s Retail Traffic Index (SRTI) reported foot traffic remained flat for the same period.

New York City -- More than $17.5 billion has been spent online for the November-December 2010 holiday season to donate , marking a 12% increase versus the corresponding days last year, comScore reported on Wednesday.

New York City -- Nearly half of U.S. smartphone users say they have already, or soon will, use their phones to do mobile shopping, according to a recent survey conducted by ABI Research, and 53% also use, or intend to use, their smartphones for mobile banking.

The Nov. 24 edition of SiteTalk invited readers to suggest what they thought would be most talked-about in the aisles of the International Council of Shopping Centers New York deal-making conference. Here is what one reader had to say:

 "I expect to hear people complimenting our new Roundtables (Tuesday, Dec. 7, 8-9 a.m.) at the Sheraton. Also, if Black Friday and the start of holiday shopping season match retailer expectations (as shown in our pre-holiday tenant survey), I expect to hear about more deals being made."

Washington, D.C. -- The National Retail Federation has announced its support of a tentative bipartisan agreement that would temporarily extend Bush-era tax cuts for all taxpayers regardless of income in return for extending unemployment benefits.