Consumer Attitudes & Behavior

Framingham, Mass. -- When comparing social media investment to other emerging technology areas, retailers more than any other industry are making strong investments, according to a new study by International Data Corp.

Framingham, Mass. -- Mobile payments have more than doubled in popularity reaching over 33% of survey respondents, according to IDC Financial Insights’ eighth annual Consumer Payments Survey.

The new report, “Business Strategy: Results from the 2012 Consumer Payments Survey,” found that those that of whose had made a mobile payment, more than half used PayPal Mobile (56%), with Amazon Payments and Apple's iTunes service statistically tied at about 40%. 

Boston -- A report released Tuesday by CB Richard Ellis found that, despite concerns about the pace of economic recovery and lukewarm employment growth, the U.S. commercial real estate market showed improvement across all property sectors in the second quarter of 2012.

Retail properties, which have generally lagged other property sectors during the recovery, saw a slight improvement in availability, which fell to 13% during the second quarter.

Paris -- Shoppers worldwide expect a seamless integration across online, social media, mobile and physical stores, according to a new global report released Tuesday by Capgemini.

According to "Digital Shopper Relevancy," which surveyed 16,000 digital shoppers across 16 developing and mature markets, 60% of respondents said they expect the convergence of retail channels by 2014, while more than half of those surveyed said most retailers currently are inconsistent in the way they present themselves across channels.

New York – A study released Tuesday by Accenture found that, in the grocery arena, store brands continue to steal sales from brand-name products.

According to Accenture’s poll of 500 U.S. consumers, 64% said their grocery carts were at least half full of store-brand products, and 39% said they have increased their purchase of store-brands in recent years as a result of the tough economic times.

YONKERS, N.Y. — Retailers that cater to lower-income and higher-income consumers should be pleased with the most recent Consumer Reports Index, as those two groups showed the greatest improvement in consumer sentiment.

The Consumer Reports Index, an overall measure of Americans' personal financial health, saw a sharp improvement in its consumer sentiment measure, which jumped to its highest level since October 2008.

The rhetoric over allowing foreign direct investment in India is reminiscent of the rhetoric that would have occurred in the United States 30 years ago had Walmart’s critics knew then what they profess to know now.

It may be back to basics in Walmart’s apparel department, but shoppers still crave discounted brands and fashion as evidenced by continued strength at some familiar retailers.

TJX and Ross Stores both posted same-store sales increases of 7% during June, and both companies used the occasion of the better-than-expected results to elevate their profits forecasts. TJX said June sales increase 9% to $2.3 billion, while Ross said its June sales increased 12% to $886 million.