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Consumer Attitudes & Behavior

  • NRF: Back-to-school spending expected to reach $30.3 billion

    Washington, D.C. -- A survey released by the National Retail Federation and conducted by BIGInsight found that the average parent will spend $688.62 on back-to-school items this year, compared with $603.63 last year. Total spending is expected to reach $30.3 billion.

    NRF cited an increased number of children entering elementary and middle school this fall, as well as necessary back-to-school replenishments after last year’s cutbacks, for the predicted improvements.

  • Internal theft remains a problem for retailers

    By a nearly 3-to-1 margin, retailers say that internal theft is more extensive than external theft at their establishments, according to a new survey conducted by PointofSale.com

    “It’s interesting to me that about half the respondents view their POS system as a means of theft prevention,” said Craig Aberle, publisher of PointofSale.com, who designed the survey. “Yet, theft continues to be a rampant problem among retailers.”

  • Survey: Amazon is top mobile commerce partner

    Chicago -- Amazon ranks as the coolest mobile or social affiliate program,  according to a survey conducted by EPiServer, a provider of multichannel digital marketing and e-commerce software. The  survey was conducted among CEOs, VPs, directors and e-commerce managers at more than 94 organizations including retailers, manufacturers, wholesalers, catalogers, web-only merchants and local-retailers.

  • Deloitte Consumer Spending Index posts fourth monthly gain

    New York -- The Deloitte Consumer Spending Index (Index) posted its fourth consecutive increase in June, rising to 3.22 from a reading of 3.09 the previous month. The Index, which tracks consumer cash flow as an indicator of future consumer spending, is comprised of four components: tax burden, initial unemployment claims, real wages and real home prices.

  • Improving housing market helps drive spending in June

    NEW YORK — The Deloitte Consumer Spending Index continues to rise, thanks to improvements in the housing market.

  • New MasterCard report: Small retailer growth outpaces larger retailers for nine consecutive months

    Purchase, N.Y. -- June spending at small retailers increased 8% in 2012 compared to June 2011, higher than the overall U.S. retail growth rate of 6.9%, according to a new SpendingPulse report issued by MasterCard Advisors in partnership with Wells Fargo. The same report also found that sales growth at small retailers has now outperformed growth of overall retail sales for nine consecutive months, since October 2011.  

  • Walgreens to roll out store mapping app nationwide

    Palo Alto, Calif. -- Mobile retail navigation service aisle411 said Tuesday that it is rolling out its virtual mapping and navigation smartphone app for use in Walgreens’ 7,907 drug stores nationwide.

    The service will allow Walgreens shoppers to use their smartphones to view maps of any Walgreens store and to locate products down to a particular section of each aisle.

    Walgreens is the first national retailer with all of its stores mapped in a mobile application.

  • Survey: Consumers to spend $300 on back-to-school

    New York -- A survey released Tuesday by the International Council of Shopping Centers and Goldman-Sachs found that 42% of U.S. consumers expect to spend more on back-to-school items this year than they did in 2011.

    With the back-to-school shopping season already well underway as one-third of households reported that they have begun to shop, ICSC and Goldman-Sachs expect the average household expenditure on all types of back-to-school items will be about $300 this year.

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