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Consumer Attitudes & Behavior

  • Assessing the Perfect Hire

    By Jason Hamilton, [email protected]

    On the job hunt, experience matters.

    Or, does it? Maybe not as much as many job seekers and hourly employers might think.

  • Nielsen: CPG sales continue to decline

    NEW YORK — Volume sales for U.S. consumer packaged goods have fallen since last year due to higher prices, less promotional support and soaring temperatures, according to Nielsen SVP consumer and shopper insights Todd Hale.

  • Class warfare and the politics of food

    Assessing the strength of the American consumer has become something of a national past time, especially during an election year. And as conflicting data points paint a picture of a lumpy economic recovery both presidential candidates can find something in retailers’ sales results that lend credence to their arguments.

  • Safeway raises $9 million for Prostate Cancer awareness

    PLEASANTON, Calif. — Safeway Inc has raised more than $9 million during its month-long Prostate Cancer Awareness Campaign.

  • Housing still hurting, but DIY looks good

    Weak housing data notwithstanding, plenty of people spent money fixing up their homes this spring judging by the results of select retailers with exposure to the home improvement market.

  • NPD: Last minute BTS spending on the rise

    PORT WASHINGTON, N.Y. — Once again, consumers are putting off back-to-school shopping until the last minute, but retailers can take solace in the fact that they intend to spend more this year.

    According to NPD's survey, 31% of respondents said they plan to spend more this year, compared with 22% who made that claim in 2011. The number of consumers who plan to spend less went from 38% in 2011 to 24% this year, while those who plan to spend the same rose from 40% to 46%.

  • Samsung Electronics America earns top marks from J.D. Power and Associates

    RIDGEFIELD PARK, N.J. — Samsung Electronics America Inc.received the highest customer satisfaction ranking in three categories in the annual J.D. Power and Associates 2012 Kitchen and Laundry Appliance StudiesSM. The company was a winner in the refrigeration category for the seventh year out of the last eight years, the dryer category for the fifth consecutive year and the washer category for the fourth consecutive year.

  • Internal theft remains a problem for retailers

    By a nearly 3-to-1 margin, retailers say that internal theft is more extensive than external theft at their establishments, according to a new survey conducted by PointofSale.com

    “It’s interesting to me that about half the respondents view their POS system as a means of theft prevention,” said Craig Aberle, publisher of PointofSale.com, who designed the survey. “Yet, theft continues to be a rampant problem among retailers.”

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