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Consumer Attitudes & Behavior

  • Deloitte holiday survey: Holiday shoppers’ spirits bright

    New York -- Shoppers are in a good mood heading into the holiday season, with the number of consumers planning to spend less on the holidays (37%) at the lowest level since 2006, according to Deloitte's 27th annual survey of holiday spending intentions and trends. One-half (50%) of consumers surveyed expect the economy will improve next year, up from just one-third (33%) heading into the holiday season last year.

  • Survey: Most e-commerce companies expect better holiday sales

    Dallas -- A survey released Tuesday by Chase Paymentech, a subsidiary of JPMorgan Chase & Co., found that online companies are expecting the 2012 holiday shopping season to be better than last year.

    According to the Chase Paymentech eHoliday Shopping Monitor, 59% of e-commerce companies surveyed expect better sales volume this season than in 2011, while almost half (47%) expect it to be better than pre-recession levels in 2007.

  • Snagajob poll: Election is non-factor for hourly employers’ decision-making

    Richmond, Va. -- Poll results released Monday by hourly employment network Snagajob found that most hourly employers are not waiting until after Election Day to make business decisions. The survey found that more than half of hourly employers (55%) cited potential healthcare requirements as the key presidential election issue most likely to affect their business. Possible economic stimulus plans (25%) and tax code changes (14%) were among other concerns weighing on hourly employers.

  • Supermarkets facing competition as grocery leader

    FORT LEE, N.J. — Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.

  • Survey: Dollar stores put increased competition on supermarkets

    Fort Lee, N.J. — Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.

  • Flash sales feeding full price demand

    A funny thing happened on the way to the department store: luxury goods became accessible to consumers online and at increasingly deeply discounted prices. Thanks to a spate of discount websites offering “flash sales” or exclusive, limited-time offerings, the flash sale phenomenon has revolutionized the way consumers shop, offering an entry into the luxury market at a fraction of the price.  

  • Check out KC location for Sam’s Club efficiency initiative

    Sam’s Club cashiers could become an endangered species if an expanded test of a payment platform at a new club in Kansas City is embraced by members.

  • Study: More than 40% of smartphone and tablet owners ‘showroom’

    Whiting, Ind. — An online consumer survey shows that nearly half of consumers go into brick-and-mortar stores with their smartphones to research items without buying them and then looked for the same item at a lower price online.

    The 2,361-adult survey, conducted by Harris Interactive on behalf of CouponCabin.com between Sept. 18 and 20, found that 43% of smartphone and tablet owners have engaged in the practice, known as "showrooming."

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