Consumer Attitudes & Behavior

RACINE, Wis. — SC Johnson is marking its 90th anniversary of donating to the local United Way.

For nearly a century, the family-owned company known for brands such as Glade, Pledge and Scrubbing Bubbles has donated more than $50 million in cumulative contributions to the local nonprofit organization.

Philadelphia — Specialty value retailer Five Below's fourth quarter total sales for the period from October 28, 2012 through January 12, 2013 increased 34% to $158.5 million, while comparable store sales for the same period increased 4.2%.
 
Five Below has proposed a secondary offering of 7,000,000 shares of its common stock, amid reports that sales are not as bad as originally feared.

Ann Arbor, Mich. -- Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released by customer experience analytics firm ForeSee. Luxury brands have an aggregate score of 77 on the study's 100-point scale, falling just short of the average score of the top 100 online retailers overall (78).

NEW YORK — Duane Reade, which is owned by Walgreens, has increased Duane Reade brand hosiery sales by close to 20% thanks to a seven-week social media campaign launched in November to raise awareness of those products — produced by Doris Hosiery Mills.

Stamford, Conn. -- Quick Response (QR) codes are gaining increasing acceptance among consumers in North America and Europe, particularly among younger consumers, according to a new research report commissioned by Pitney Bowes.

QR code usage as reported by more than 5,000 consumers surveyed stands at 15% on average and at 27% for consumers 18 to 34 years old, according to “QR Code Use” study.

PORT WASHINGTON, N.Y. — According to global information company the NPD Group, consumers rewarded the U.S. retail toy industry with a strong December.

Based on data from the NPD Group’s Retail Tracking Service, many shoppers waited until the last two weeks of December to do their holiday toy shopping. Looking at those two weeks, dollar sales were up 18%and unit sales were up 10% when compared to the same time period in 2011.  

New York -- Shoppers diversifying the way they shop for and acquire goods, becoming increasingly open to buying both online and in-store depending on their needs at time of purchase. While more than 80% of shoppers chose the store to make their last non-grocery purchase, only half are committed to returning there next time they buy. These are among the findings of a new IBM study of global consumers.