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Consumer Attitudes & Behavior

  • American Express study: Consumers opting for less frequent, but larger transactions in retail

    New York — Consumers are spending more, but doing so in fewer transactions, according to American Express Business Insights’ most recent Business Insights Spend Sights report.

    The study, which examines spending patterns across several key categories, U.S. cities and demographic groups, finds that while economic uncertainty continues to dampen overall consumer confidence, a new pattern of less frequent but measurable splurging has become evident among a range of customer groups in several categories.

  • August sales strong despite hurricane and Wall Street volatility

    PURCHASE, N.Y. — The apparel, e-commerce, grocery, and luxury segments all showed continued growth in August, as the hardware, restaurant, and automotive repair sectors returned to positive territory, according to MasterCard Advisors SpendingPulse, a macroeconomic report tracking national retail and services sales.

  • After August comps gains, retailers should expect reduced spending

    COLUMBUS, Ohio — Retail same-store sales held steady with a 4.9% gain in August as retailers reported mostly solid back-to-school results at the same time sales at department stores were hurt by the impact of Hurricane Irene and weaker spending plans by shoppers, Kantar Retail reported on Thursday. However, shoppers plan on reducing their spending over the next few months, the company reported.

  • Study: Mobile devices to account for 15% of Web searches on Black Friday

    New York City -- Fifteen percent of Web searches on Black Friday will be done on mobile devices, according to a study by Google’s AdMob.

  • Kronos report: Retail Labor Index unchanged from August

    Chelmsford, Mass. -- Kronos said Tuesday that its latest Kronos Retail Labor Index, which characterized the current state of the demand and supply sides of the labor market within the U.S. retail sector for the month of August, was unchanged from the month prior. The index, which defines the ratio of hires to applicants within a given month, expressed as a percentage, was unchanged at 3.5% in August 2011, as both hires and applications increased slightly, all on a seasonally adjusted basis.

  • IBM forecasts strong apparel sales for fall

    Armonk, N.Y. -- Apparel sales are expected to post year-over-year gains during the fall shopping season (August, September and October), with especially big increases in children's apparel, according to an analytics-based forecast by IBM.

    Sales in children's apparel this fall are expected to total $2.6 billion, an 11.1% increase over the prior-year period. Women's apparel sales are projected to total $9.2 billion, up 3.1% over last year.

  • Retailers forecast strong holiday, show hiring restraint

    Philadelphia -- According to a survey released Tuesday by global management consultancy Hay Group, 68% of retailers expect holiday sales to increase this year. However, hiring plans remain conservative, with 67% of retailers hiring at the same level as last year and 25% hiring fewer seasonal workers.

  • Survey: Retailers plan to open more stores due to lower rents

    Los Angeles -- A report released Tuesday by commercial real estate firm C.B. Richard Ellis said that 59% of U.S. retailers plan to open more stores due to the attractive rental rates available in the current market environment.

  • August sales weather hurricane, low consumer confidence

    NEW YORK — Despite low consumer confidence, the volatile economy and a hurricane, many retailers reported better-than-expected sales in August. Hurricane Irene appeared to put a dent in the results of some retailers on the East Coast, but the storm did not appear to do as serious damage as some expected.

    Total retail sales rose 4.4%, just missing the 4.6% rise that Wall Street analysts had expected, according to Thomson Reuters. Of the 19 out of the 25 retailers that Thomson Reuters tracks, 11 beat expectations.

  • SpendingPulse: August sales strong despite hurricane and Wall Street volatility

    Purchase, N.Y. -- The apparel, e-commerce, grocery, and luxury segments all showed continued growth in August, as the hardware, restaurant, and automotive repair sectors returned to positive territory, according to MasterCard Advisors SpendingPulse, a macroeconomic report tracking national retail and services sales.

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