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Consumer Attitudes & Behavior

  • Target does well, but Fortune’s Most Admired misses retail mark

    Target ranked 25th on Fortune’s listing of the 50 Most Admired Companies, which is the lowest level in the past six years. The decline could be viewed as troubling, but only if you buy into the notion that the list is the definitive report card on corporate reputations.

    It is not, at least as far as retailers are concerned. In 2011 and 2010, Target was ranked 22nd, down from 2009 when it was ranked 19th and considerably below 2008 when it nearly broke into the top 10 with a ranking of 11th after a ranking of 13th in 2007.

  • Consumer Reports Index: Consumer sentiment drops

    Yonkers, N.Y. -- After three consecutive months of improvement, the Consumer Reports Index for March slipped to 46.1, from 49.6 last month.

    March's Consumer Reports Index measures overall consumer financial health and showed that the confidence of the American consumer is waning.

    Further challenging consumer confidence, The Trouble Tracker Index increased slightly this month to 52.2 from 49.1 in February, and is now at its highest level since August 2011.

  • Save the date: SHOP conference a go for May 10

    The Center for Retail Excellence at the University of Arkansas’ Sam M. Walton College of Business is scheduled to hold its second annual SHOP conference on May 1 with Walmart’s head of global consumer insights recently confirmed as a guest speaker.

  • Want a job? Retail's got them

    CHELMSFORD, Mass. — The Kronos Retail Labor Index released by the company on Thursday showed that retail hiring is on the rise, even as fewer people seek jobs in the retail sector.

    The Index jumped to 4.2%, up nearly 7% from last year, indicating a potential recovery in the labor market. The number of applications edged down 1.3% , which is down nearly 6% from its level one year ago, pointing to applicants seeking employment in other growing industries.

  • NPD: Consumers using stores as showrooms in home retail categories

    Port Washington, N.Y. -- There is evidence in the home retail sector that consumers increasingly are first researching a product in physical store and then making their actual purchase online, according to The NPD Group.

  • Long term direction is clear, short term not so much

    The surge in February same-store sales Target reported Thursday morning didn’t come as a surprise to incoming CFO John Mulligan who alerted the market to the above plan performance when Target reported fourth-quarter results on Feb. 23.

  • Kronos: Retail hiring on the rise

    Chelmsford, Mass. -- The Kronox Retail Labor Index released by the company on Thursday showed that retail hiring is on the rise, even as fewer people seek jobs in the retail sector.

    The Index jumped to 4.2%, up nearly 7% from last year, indicating a potential recovery in the labor market. The number of applications edged down 1.3% , which is down nearly 6% from its level one year ago, pointing to applicants seeking employment in other growing industries.

  • Study: More than half of Americans struggle to afford the basics

    New York City -- A study released Thursday by WSL/Strategic Retail found that 52% of Americans are struggling to afford the necessities, and for many even that is a stretch.

    The “How America Shops MegaTrends report, Moving On 2012,” revealed among its significant findings that the youth market, 18-34 year olds, has the highest percent of those who do not have enough money to cover their basic needs, with close to a quarter (24%) in financial turmoil.

  • Study: Facebook and Twitter symbols influence online buying

    Coral Gables, Fla. -- A University of Miami study found that the display of a social media icon such as a Facebook “Like” button or a Twitter symbol on a shopping website influences a consumer’s buying decision.

  • Apparel retailers see gains during a warm February

    New York -- Most apparel retailers topped Wall Street estimates in February, as rising temperatures boosted sales, while increased consumer confidence and Valentine’s Day also helped boost spending, according to the Thomson Reuters Same Store Sales Index.

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