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Consumer Attitudes & Behavior

  • NRF forecasts 4.1% rise in retail sales for 2014; online to grow 9% to 12%

    Washington, D.C. -- Retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 4.1% in 2014, up from the preliminary 3.7% growth seen in 2013, according to the National Retail Federation. The association’s 2014 economic forecast, released Thursday, calls for online sales to grow between 9% and 12%.

    A number of factors contributed to NRF’s 2014 economic forecast, including:

  • Report: Consumers stay active in January

    San Francisco – U.S. consumers remained active in January 2014 despite the effects of bad winter weather across much of the country. In-store retail analytics provider Euclid measured data on nearly 25 million domestic shopping sessions during January, revealing that shopper traffic and window conversion showed improvement from the prior year for another month in a row as shoppers looked to capitalize on a very promotional January.

  • NRF unveils 2014 economic forecast

    Retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 4.1% in 2014, up from the preliminary 3.7% growth seen in 2013, according to the National Retail Federation. The association’s 2014 economic forecast calls for online sales to grow between 9% and 12%.

    A number of factors contributed to NRF’s 2014 economic forecast, including:

  • Dunkin’ Donuts tops Brand Keys loyalty index

    Canton, Mass. -- For the eighth consecutive year, Dunkin' Donuts has been ranked number one in customer loyalty in the coffee category by the Brand Keys Customer Loyalty Engagement Index. Dunkin' Donuts was also ranked number one in customer loyalty in the packaged coffee category for the second consecutive year.

  • Unilever looks at the evolution of beauty

    Unilever U.S. has teamed up with the Fashion Institute of Technology’s Cosmetics and Fragrance Marketing and Management master's degree program to explore “the changing face of the beauty consumer.”

  • NRF: Fewer consumers celebrate Valentine’s Day, spend more

    Washington, D.C. – Fewer U.S. consumers will celebrate Valentine’s Day this year, but will spend a little more than last year. According to the National Retail Federation’s 2014 Valentine’s Day spending survey conducted by Prosper Insights and Analytics, 54% of Americans will celebrate with their loved ones in 2014, compared to 60% in 2013.

    The average person plans to spend $133.91 on candy, cards, gifts, dinner and more, up slightly from $130.97 last year. Total spending is expected to reach $17.3 billion.

  • San Antonio and Seattle top Amazon’s romantic list

    Amazon did a bit of Valentine’s Day data mining of sales of romance novels and sexy music to come up with its fifth annual list of the nation’s top 20 romantic cities. And people are worried about the NSA’s activities?

  • Consumers won’t splurge on Cupid this Valentine’s Day

    On the heels of a healthy yet modest holiday shopping season, cautious consumers aren’t quite ready to splurge on Valentine’s Day this year, continuing to keep their budgets in check.

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