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Consumer Attitudes & Behavior

  • New York & Co. gets through challenging holiday

    New York & Company CEO Gregory Scott is pleased with the company’s holiday performance. The operator of 514 stores has navigated through what it called a challenging retail environment to build on the momentum it generated in the first three quarters of the year.

    Comparable-store sales for the nine-week period ended Jan. 4 increased 1%. Additionally, the specialty apparel chain narrowed its outlook for the 13-week fourth quarter ending Feb. 1.

  • ICSC: Holiday sales up 3%

    New York -- Sales for the November-December holiday period increased 3.0%, based on a tally of monthly reporting firms compiled by the International Council of Shopping Centers. The rise came despite the extreme weather across much of the United States during prime holiday shopping time, and a shortened holiday season.

  • Study: Retail execs expect Big Data advantages within five years

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  • POS prompts creep out consumers

    A majority of consumers find point-of-sale (POS) prompts, such as discount alerts on their mobile devices an invasion of their privacy, according to a recent website poll from CompuCom.

    Respondents were asked, “Do you find point-of-sale technology prompts, such as a customized alert for discounts upon entering a store.” Sixty-three percent said it is Big Brother-ish/intrusive while 37% said it is helpful and cool.

    The poll collected 307 responses from IT professionals across multiple industries from Nov. 16, 2013 through Dec. 17, 2013.

  • Report: Retail foot traffic declines during 2013 holiday season

    San Jose, Calif. -- The full months of November and December 2013 suffered a brick-and-mortar customer traffic decline as compared to the same two months in 2012. According to new analysis from RetailNext, average sales decline remained at low single digits, which was aided by average growth in average transaction value (ATV) and a slightly positive 0.2% point increase in conversion.

  • Swipe fee ‘settlement’ far from settled

    There’s been a lot of talk lately about how the retail industry has supposedly settled a federal lawsuit with Visa and MasterCard over credit card swipe fees.

  • Report: Consumers creeped out by POS prompts

    Dallas – A majority of consumers find point-of-sale (POS) prompts, such as discount alerts on their mobile devices an invasion of their privacy. According to a recent website poll from CompuCom, respondents were asked, “Do you find point-of-sale technology prompts, such as a customized alert for discounts upon entering a store”: 63% said it is Big Brother-ish/intrusive while 37% said it is helpful and cool.

    The poll collected 307 responses from IT professionals across multiple industries from Nov. 16, 2013 through Dec. 17, 2013.

  • Survey: Landscaping top DIY project for 2014

    Atlanta -- Landscaping is the most popular outdoor do-it-yourself (DIY) home improvement New Year’s resolution project. According to a recent online survey of 540 homeowners by the Home Projects Council (HPC), homeowners selected landscaping (15.2%), planting a garden (13.5%) and building a deck (6.3%) as the top three outdoor DIY home improvement New Year’s resolution projects.

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