Consumer Attitudes & Behavior

Consumer confidence increased in June, with consumers feeling more positive about the job market, their household finances and their spending comfort levels.

Americans are lagging behind consumers in other countries when it comes to contactless payments, although usage is increasing.

Back-to-school shoppers are stressed out about potentially spending more on supplies this year.

Quality products, reasonable prices and excellent customer service — these are the attributes that allow retailers to succeed.

In an effort to court customers in a competitive market, online brands and retailers have increased the amount of promo codes they offer.

The 2024 edition of the Amazon Prime Day sales extravaganza seems to have struck a chord with consumers.

Despite it easing, more than six-in-10 consumers say that inflation is still a concern, and a higher percentage say they are willing to trade down on quality for price.

A new survey provides insight into the habits of 2024 back-to-school shoppers.