Survey: Consumers trim spending but remain confident in their finances
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Other insights from the survey include the following:
- The majority of respondents have multiple credit cards, with 47% of respondents reporting they hold three or more cards. Rewards cards continue to dominate the credit card space with more than eight in ten consumers (83%) having one.
- When it comes to choosing a new card, consumers are most enticed by the rewards program structure (34%), attractive introductory offers (33%) and the reputation of the card issuer or financial institution (24%).
- Consumers are relatively split between credit and debit as their primary method for making day-to-day purchases, with 43% using a credit card and 39% using a debit or check card tied to a checking account. TD Bank says the preference for credit cards is driven by several compelling factors including convenience (64%), the opportunity to maximize rewards (60%) and enhanced security on purchases (46%). Only 10% of respondents report cash as their primary spending method.
- Consumers have been hesitant to embrace Buy Now Pay Later (BNPL) options with only 28% of respondents having used BNPL installment options. The use of BNPL is particularly popular among millennials, with 45% having used this service compared to just 16% of baby boomers. Those who do use BNPL often cite the ability to spread out payments for items that wouldn't otherwise fit their budget (47%) and the appeal of low or no interest rates (23%).
TD Bank’s report featured an online CARAVAN survey conducted by Big Village Insights among a sample of 1,510 U.S. adults ages 18+ that have a credit card.