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Consumer Attitudes & Behavior

  • Houston’s Mission: Control

    By Jason Baker and Kenneth Katz, co-founders and principals, Baker Katz

  • General Mills expands products portfolio

    General Mills is tapping into the latest consumer-driven food trends with its new lineup of products launching this summer.

    Cheerios Protein cereal, Larabar Renola grain free granola, Chex Gluten Free Oatmeal, nacho cheese blasted Old El Paso taco shells, Suddenly Salad made with whole grains, Pillsbury Melts filled cookies and Haagen-Dazs Triple Sensations ice cream are among the more than 150 new products appearing across the U.S. and around the world.

  • Target asks customers not to bring guns into its stores

    New York -- Target Corp. on Wednesday requested that customers no longer carry guns in its stores.

    The retailer found itself embroiled in controversy when gun-rights activists in Texas and several other states chose Target stores to demonstrate their belief in the right to openly bear arms. In response, the chain came under heavy fire from groups such as "Moms Demand Action for Gun Sense" and others who expressed concern about firearms being carried into an environment where the shoppers are often accompanied by children.

  • Study: Retailers lag in omnichannel capabilities

    Austin, Texas - Retailers have barely reached the halfway mark in their journey to omnichannel maturity. According to the results of a new report from Starmount and Retail Systems Research (RSR) that asked retailers to rate themselves on six dimensions of omnichannel maturity, the lowest overall rankings (an average score of 2.7 on a six-point scale) were in omnichannel order and fulfillment capabilities.

    In addition, 67% of retailers were “inefficient” or worse at integrating in-store and digital experiences. Other findings include:

  • Survey: 41% of consumers actively using mobile apps while shopping

    Ann Arbor, Mich. -- The use of mobile applications for shopping purposes doubled in the past year, with 41% of consumers actively using mobile apps while shopping, according to CFI Group’s Retail Satisfaction Barometer survey.

    The study found that 67% of 18-34 year-olds use mobile apps during their shopping experience. While Millennials are typically the focus of retailers' mobile efforts, most consumers of all ages indicated that they have two to four shopping apps installed, proving that mobile isn't a generational-only trend.

  • Survey: Dining out big part of summer plans

    Austin, Texas – Dining out appears to be a big part of consumers’ summer plans. According to two recent surveys of more than 1,000 adults conducted by digital offers provider RetailMeNot, respondents estimate on average they will eat out nearly every day of the week (six days) and likely nine times a week during vacation.

  • Study: Sales flat, average transaction value up on Father’s Day

    San Jose, Calif. – Despite an 8.1% year-over-year drop in traffic and decline of one full conversion point, sales on Father’s Day (June 16) remained essentially flat. According to data from in-store analytics provider RetailNext, a 15.4% increase in average transaction value (ATV) helped sales grow 0.1%.

    For the week leading up to Father’s Day, sales declined every day compared to the equivalent day a year earlier. Daily decreases ranged from a high of 10.3% on June 13 to a low of 4% on June 9.

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