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Consumer Attitudes & Behavior

  • Survey: Meaning, not price, drives gift purchases

    Boston – A vast majority of shoppers say meaning is the most important factor in choosing a holiday gift to purchase. According to a new survey from online marketplace CustomMade, more than 90% of buyers surveyed said that the most important factor in choosing a gift this holiday season was its meaning to the recipient, while only 18% of respondents found an item’s low price to be highly important to their purchase decision.

  • Thanksgiving sales have low social media promotion

    Raleigh, N.C. – Thanksgiving holiday sales are not getting much social promotion this year from retailers. According to an analysis of 494 brand posts from eight retailers by social software company Expion, only 10 focused on Thanksgiving holiday sales (Thanksgiving Day, Black Friday, Cyber Monday), or just 2% of all brand posts, and only five of the eight retailers posted about holiday sales.

  • PetSmart benefits from continued growth in pet supply category

    PetSmart’s third quarter results benefited from consumers who continue spending money on their pets despite a still-challenging consumer environment.

    The company’s earnings per share jumped 17.3% to $0.88 from $0.75 in the third quarter of 2012. Net income totaled $92 million for the quarter, compared to $82 million in last year’s third quarter.

  • Fresh Market stays focused on growth strategy

    The Fresh Market experienced an unanticipated sales slowdown across its store base, which it attributes to changing economic conditions and softening consumer confidence. Despite the slowdown, the company’s comparable-store sales grew and its gross margin expanded.

  • Stores remain popular on Black Friday according to survey

    Despite the growing popularity of online shopping, millions of consumers will flock to the stores this Black Friday. According to a recent study from WD Partners, "Amazon Can't Do That: Consumer Desire & the Store of the Future,” 79% of consumers rank instant ownership as a top factor in influencing how they shop.

    Other store-friendly top influencers include sensory experience and product immersion (75%), emotional experience of interacting with live human beings, community, and personal service.

  • Report: Most tech-savvy shoppers will choose stores based on online services

    San Jose, Calif. -- Tech-savvy shoppers overwhelmingly look for ways to use smartphones and the Internet to save time and money while shopping in stores, according to new research from Cisco.

  • Shoppers will spend half their holiday budget during Thanksgiving sales

    Washington, D.C. -- More than 60% of consumers will start holiday shopping on Black Friday and most will spend more than 50% of their holiday budget over the Thanksgiving weekend, according to research by the Georgetown Institute for Consumer Research, sponsored by KPMG.

  • Survey: Dec. 21 to be biggest shopping day for jewelry and luxury

    New York -- MasterCard Advisor’s latest MasterCard Spending Pulse survey found that there are some product categories that won’t see the biggest spending uptick on Black Friday and Cyber Monday.

    The monthly SpendingPulse report anticipates that the biggest shopping day of the season for jewelry and luxury retailers will be Dec. 21 – the last Saturday before Christmas, which is becoming commonly known as “Super Saturday.”

  • Survey: Gift cards drive store traffic

    Oklahoma City -- Seventy-four percent of shoppers plan to give one or more gift cards this holiday season, and nearly 30%  planned on giving five or more gift cards, according to a study by the Retail Gift Card Association (RGCA). The results show that gift cards drive store traffic, with 78% of consumers planning to spend their cards at the retailer's brick-and-mortar location

    The Holiday Gift Card Trend Tracker Survey finds that the number of gift cards consumers plan to purchase as gifts this year increased by 71%.

  • Dollar Tree Q3 profit down

    Chesapeake, Va. -- Dollar Tree Inc. reported that its net income in the third quarter fell 19%, impacted by a one -time gain a year related to selling its stake in the Ollie's Holdings chain. The company forecast results for the fourth quarter below Street expectations.

    The company posted earnings of $125.4 million for the period ended Nov. 2, down from $155.4 million a year ago.

    Revenue rose 9.5% to $1.88 billion. Analysts expected revenue of $1.91 billion.

    Same-store sales were up 3%.

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