Consumer Attitudes & Behavior

It didn't take long for cities across North America to throw their hat in the ring when Amazon announced it had initiated a search for a city in which to build a second headquarters.    In seeking proposals, Amazon laid out some very definite criteria, including population requirements (one million or more). CNBC examined the criteria and suggested that five cities are worthy of a close look by Amazon: New York, Atlanta, Chicago, San Francisco and Boston.   

Brick-and-mortar stores are crucial to supporting a retailer's e-commerce growth.  

Simon Property Group raised eyebrows in the real estate and retail communities this week with the filing a suit that challenged Starbucks’ decision to close 78 Teavana stores in Simon malls. All retailer 379 of the tea shops are slated for closure through next year.  

Domino's Pizza may be adding a new item to its take-out menu — driverless deliveries.   The pizza giant is teaming up with Ford Motor Co. to test how well self-driving vehicles can make pizza deliveries. The partners will evaluate how customers react to interacting with a self-driving vehicle within their delivery experience — data that is paramount to understanding how customers perceive the future of food delivery with self-driving vehicles.  

Consumer confidence increased in August to the second highest level since late 2000.    The Conference Board's Consumer Confidence Index rose to 122.9 in August, up from 120 in the prior month. Economists had expected the index to rise to 122.5 in August.    The Present Situation Index increased from 145.4 to 151.2. The Expectations Index rose marginally from 103.0 last month to 104.0.  

Brands that are not thinking about how to leverage artificial intelligence are already falling behind.   This was according to the Retail Revolution study from OMD EMEA, and Goldsmiths, University of London. It is based on 15,000 consumers across 13 European countries.  

Expect an Amazon-dominated holiday retail season among U.S. consumers this year, with the e-commerce giant being the top destination for shoppers.  

Restaurants, off-price retailers, dollar stores and furniture outlets are likely to remain firmly in the brick-and-mortar corner even with the continued rise of online shopping.   That is according to a new report by JLL, which explores the relationship between how shoppers value goods and the way 13 retail categories will be sold.