Consumer Attitudes & Behavior

Many retailers are lagging in their EMV adoption efforts, and many consumers may not care that much.

When it comes to security breaches, consumers are clear about who they hold responsible.

According to a new study from retail services provider Interactions, “Security Hacks and the Lasting Impact on Retailers,” 75% of consumers believe that keeping shopper information safe is the retailer’s responsibility.

Democracy Works, a non-partisan, non-profit organization, said on Wednesday it is teaming up with an array of companies, including Starbucks, Target and Westfield Corp., in an effort to boost U.S. voter turnout to 80% by 2020.

The project, called the TurboVote Challenge, is ambitious. The last time the U.S. achieved a voter turnout rate over 80% was in 1888. An estimated 57.5% of eligible citizens voted in the 2012 presidential election.

Brick-and-mortar retailers are on notice – shifting customer demographics will require far-reaching redesign of the physical store by 2025.

According to a new study from technology market intelligence firm ABI Research, millennials are driving a revolution in how stores use technology to provide a shopping experience.

Target Corp.’s partnership with MIT Media Lab and global design firm IDEO is bearing fruit — literally.

In January, Target announced the launch of the Food + Future coLab, a multi-year collaboration with MIT and IDEO to explore the future of food. Although it’s only been a couple of months, Target is already testing two ideas from the coli.

The growth of digital shopping tools continues to benefit physical stores with new seasonal research from the International Council of Shopping Centers (ICSC) showing how much.

Should Walmart and Costco be required to pay employees the same minimum wage?

The answer is no, at least that’s the conclusion of a new study according to the National Center for Policy Analysis, a conservative think tank based in Dallas.

Businesses throughout North America can expect above normal temperatures in most markets over the Easter weekend (March 25-27), according to Planalytics.

The strongest warmth compared to normal will be along the West Coast and from the Plains to the East Coast. The Ohio Valley, Mid-Atlantic, and Northeast regions can expect intermittent showers leading up to the Easter holiday.

Consumers have spoken, and there is a definite number of retailer emails that crosses the line.

According to a new survey of more than 1,000 U.S. shoppers from customer targeting technology provider First Insight, the average consumer subscribes to 2.3 retailer email lists and receives 13.1 emails a week from these lists.

As the notion of channel conflict subsides, consumer packaged goods companies who don’t elevate their digital game are playing to lose and a new study from a two industry leaders shows just how much.