Consumers reveal holiday return habitsConsumers in the U.S. are big on returning holiday gifts, but they aren’t always happy about the experience. Consumer sentiment nosedivesConsumer sentiment in January fell to its lowest level since October 2016, or directly before the presidential election. What customer service skills improve retail business growth? Study: Music, visuals and scent critical to in-store experience When it comes to choosing in-store shopping over online, a store’s atmosphere is key. The new ‘power shopper’ is... Men are shopping more frequently in-store and online than women according to a new report by First Insight. Kohl’s posts modest holiday gains; raises outlook Kohl’s Corp. was up against a tough competitor with regards to its 2018 holiday sales — itself. Survey: The top U.S. grocery retailers are… Trader Joe’s reigns supreme with consumers for the second year in a row. Rethinking—and Mastering—Curb Appeal Retailers want to inspire customers to make a sale, and this starts with a seemingly simple first step – getting people in the door. Survey: In-store shoppers like mobile discounts More than half of consumers use mobile apps in-store, but not necessarily to buy things. Survey: Retailers employ tech to avoid ‘one and done’ shoppers Return customers are the lifeblood of retail, as demonstrated by a new survey from Ordergroove and Napco Research. First Previous 245 246 247 248 249 Next Last