Retail jobs edge up in JanuaryThe retail industry added jobs in January in a month whose overall job gains surpassed expectations. Survey: How do consumers want to be recognized by retailers?Consumers want retailers to track them, but not necessarily in the way retailers expect. Break the Glass Ceiling (or break the law) Last fall, California became the first state to pass a law requiring publicly traded corporations to add women to their boards. Hmm, “All male? Go to jail.” Not quite. Study: Five customer experience disconnects to avoid Brands need to do a better job connecting with customers in several key touchpoints. Survey: This feature is key to e-commerce success… Almost all e-commerce executives agree that one aspect of site performance is critical to generating sales. Study: Aldi a growing competitive force Shoppers continue to score traditional supermarkets high in quality and store cleanliness and selection, but deep-discounter Aldi is a growing threat. Study: Gen Z is truly the digital generation Retailers targeting Gen Z consumers need to offer the right kind of omnichannel customer experience. What technologies draw customers to stores? Retailers looking to create the “Store of the Future” should include a few key technology offerings. Consumer confidence falls again amid government shutdown Consumer confidence fell to an 18-month low in January amid market volatility and the government shutdown. Public stances by businesses raise risk of consumer boycotts Companies need to take care of the causes and people they publicly support. First Previous 239 240 241 242 243 Next Last
