NPD: Free shipping could be deal breaker this holidayFree shipping will be more of a sweet spot than deals for holiday shoppers this year. Consumers increasingly worried about finances, raising food pricesConcern about their personal finances and the economy in general is on the rise among U.S. consumers. Survey: Don’t count out Black Friday and Cyber Monday just yet New data from e-commerce platform Shopify suggests strong consumer interest in a major traditional holiday shopping event. Survey: BOPIS, brand values can lead to happy retailer holidays Many consumers are scaling back their holiday plans, but retailers can still capture their spending. Deloitte: Contactless and online shopping in big demand this holiday season Consumer anxiety over COVID-19 means retailers who remove the need for personal contact from shopping may have the brightest holiday. Consumers’ top priority in holiday shopping is… When it comes to deciding where to shop for holiday gifts, pricing is king. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Bain: Strong non-store, grocery sales to drive holiday growth Retailers should expect e-commerce to deliver the most cheer this holiday season. Consumer confidence continues to rise After two months of significant positive growth, American consumer confidence in October is at its highest observed point since March of this year, despite much volatility. Is Prime Day part of the ‘new normal’? Nobody questions the success of Amazon Prime Day, but has retail simply adjusted to it? First Previous 180 181 182 183 184 Next Last
