Forrester: Stores will account for 71% of all U.S. retail sales by 2024As the COVID-19 pandemic forced many brick-and-mortar stores to close in 2020, U.S. e-commerce saw its highest year-over growth since 2002. Survey: Online shoppers seek research contentThe overwhelming majority of online shoppers always or often interact with product recommendations. Analyst: Gap’s Yeezy brand with Kanye West could total $1 billion in sales next year If initial sales are any indication, Gap’s collaboration with rapper-designer Kanye West will more than live up to the hype. Study: Prime Day order volume, price drop in 2021 Final recap data from Numerator indicates that several key Prime Day metrics slightly declined year-over-year. Bed Bath & Beyond Q1 sales top estimates, loss narrows; raises sales forecast Bed Bath & Beyond reported strong sales for its first quarter even as its profit missed expectations amid costs related to its turnaround efforts. Survey: Cost, convenience drive direct-to-consumer popularity A substantial majority of shoppers have engaged in direct-to-consumer (DTC) commerce. Study: Shoppers returning to stores as ‘new normal’ settles in A majority of consumers expect their shopping habits to be back to pre-pandemic levels by or before the end of this year. Restaurant chain that customers are most satisfied with is…. A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey. Survey: Consumers focus on value for price, not brand discounts Retailers should prioritize offering everyday value over brand-focused discounts, according to a new survey. Accenture: Consumers’ buying motivations in big shift; health, safety key A majority of consumers — across demographics and geographies — are reimagining their values and basing purchasing decisions on factors beyond price and quality. First Previous 153 154 155 156 157 Next Last