Survey: Offline customer experience still vital to omnichannel successEven as more customers shop online in the wake of COVID-19, retailers need to provide a satisfying in-store experience. Sensormatic: Store traffic down 33.1% in six-week holiday periodBlack Friday continued to live up to its reputation as the busiest shopping day despite the pandemic. Survey: Package thefts grow with rise in online deliveries As consumers order more products online for delivery, more packages are being reported stolen. The Vitamin Shoppe in partnership with WW The Vitamin Shoppe is kicking off the new year by collaborating with WW International (formerly Weight Watchers) on a health and wellness initiative. Holiday sales up 6.8%, according to Customer Growth Partners The holiday selling season finished strong, online and in-store. Half of all U.S. states raising minimum wage in 2021 – here is the list The move to increase the minimum wage gained significant ground in 2020 on the state level. Consumer confidence down for second consecutive month Consumers are feeling better about short-term prospects than current conditions. Nielsen: Most consumers shop across channels Omnichannel consumption among U.S. consumers increased by 50% during 2020. Deloitte: Holiday spending mostly flat to date Increased e-commerce activity and larger transaction values are helping retailers maintain holiday spending levels from 2019. Study: Consumers pulling back on holiday grocery spending; virus concerns rise Sharp spikes in COVID-19 across the country have put a damper on in-store holiday grocery spending. The retailer with the best holiday curbside service is… The nation’s largest retail company received top marks among major retailers providing curbside pickup for the holiday season. Survey: Consumers are unhappy with online shopping Rising rates of e-commerce may not correspond with increasing customer satisfaction. First Previous 150 151 152 153 154 Next Last
