Bad customer service puts brands at riskConsumers do not give brands a lot of leeway in the level of service they expect. Inflation concerns top of mind among consumers — here’s what they would cut firstInflation is the predominant economic concern among consumers, although it hasn’t dictated their spending decisions yet. NRF chief economist talks about inflation Inflation is at a 40-year high and isn’t hitting all consumers as hard as top-line numbers might suggest. But it will still play a key role. Spending momentum rebounds in February, fueled by older Americans Consumer spending resumed its robust pace of expansion in February amid declining COVID-19 case counts. Online inflation hits record high; apparel has highest rise February marked the 21st consecutive month of online inflation. Here’s how shopping habits are changing Supply chain issues and massive inflation during the past year are directly impacting the way consumers say they shop. Gym traffic was back in the ring before taking a punch from Omicron Gyms, like multiplex cinemas, saw their traffic rise to match the healthy levels of 2019 in December. Then Omicron arrived and set their game plans back. Gen Z renters begin pouring into major Metros Two years ago, newly graduated Gen Zers were moving into tertiary markets closer to their native towns. Now they’re booking it to big cities. Trader Joe’s tops again in customer satisfaction Customer satisfaction with retail is relatively stable. Exclusive Q&A: Keeping up with the evolving omnichannel shopper COVID-19 may have accelerated omnichannel shopping adoption, but a variety of factors are driving its evolution forward. Phoenix retail market posts lowest vacancy in seven years Increases in population and consumer spending are driving the strength of a key Southwestern market. Consumers see this retailer as providing the most bang for the buck As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money. First Previous 118 119 120 121 122 Next Last