Visa: Omicron’s impact on consumer spending modest in JanuaryThe COVID-19 omicron variant had less of an impact on U.S. spending than earlier stages of the pandemic. Consumer sentiment falls sharplyInflation is taking a big toll on the mood of the nation’s consumers. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Lululemon to provide mental health first aid training to employees Lululemon is launching a new employee initiative. The hardest generation to please is ... There is just no pleasing some people — especially those of a certain age. Most consumers shopping in-store for Valentine’s Day gifts Store retailers should expect a traffic boost from consumers on the hunt for Valentine’s Day gifts. Retail returns jump to over $750 billion amid online sales growth As e-commerce sales grow, do so retailers’ returns. Survey: How much do consumers like NFTs? A new survey may give retailers entering the red-hot non-fungible token (NFT) space pause. NPD: Early 2021 retail gains outpaced strong holiday finish Nearly 40% of 2021’s revenue growth occurred two months early in the year. First Previous 120 121 122 123 124 Next Last