ACSI: In ominous sign, customer satisfaction plummets for 4th straight quarter Overall U.S. customer satisfaction is on the decline — and that does not bode well for the economy. Gen Z holiday shoppers opt for stores over onlineGen Z is technically savvy, but when it comes to holiday shopping they are more likely to head to the mall than the generation that preceded them. Survey: This factor keeps holiday shoppers happy Shipping costs are important, but not the top motivator for consumers during the holidays. KPMG: Online, mass merchants will grab biggest share of holiday purchases Consumers will be spending more on holiday gifts this year and also doing more of their shopping online. Conference Board: Holiday season has all the makings of a good one but… Confidence may be softening, but consumers are approaching the start of the holiday season eager to spend. Under Armour Q3 tops Street but cuts outlook; confirms Federal accounting probe Under Armour’s better-than-expected third-quarter results were overshadowed by news that the company is the subject of a federal probe of its accounting practices. Study: Retailers should target these two types of holiday shopper Black Friday retail outlook is challenging CGP forecast has high hopes for holiday sales — but not for all sectors Consumer confidence dips in October Survey: Smartphones don’t dampen holiday in-store spirit Consumers will blend the mobile and brick-and-mortar channels this holiday season. NRF: Online, department stores, discounters most popular for holiday shopping Holiday shoppers plan to spread their shopping across multiple channels and types of stores. First Previous 75 76 77 78 79 Next Last